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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,902 reviews.
good service for occasional deliveries.
28/03/12
very good
28/03/12
No comment left by this customer.
28/03/12
only complaint is that i cant use paypal to pay. but apart from that an excellent service. thankyou
28/03/12
picked up a day late
28/03/12
First rate service all the time every time- good work
28/03/12
good service
28/03/12
great service good price
28/03/12
great service and would use again
28/03/12
very good
28/03/12
No comment left by this customer.
28/03/12
Very happy bunnies all round. Thank you:)
28/03/12
arrived on time with no problems
28/03/12
Good
28/03/12
EXCELLENT SERVICE WOULD CERTAINLY USE PARCEL MONKEY AGAIN
28/03/12
No comment left by this customer.
28/03/12
collection of parcel was a day late.
28/03/12
a recent big increase in your prices. i will be looking elsewhere
28/03/12
Our Response: Yes unfortunately City Link have raised their costs recently after 3 years without an increase.
No comment left by this customer.
28/03/12
No comment left by this customer.
28/03/12
1st time I have used the company and would certainly recommend and use again
28/03/12
Extremely happy with the service. Will definitely be using parcelmonkey in the future!
28/03/12
No comment left by this customer.
28/03/12
Very easy, fast and cheap. Had to send parcel label to the people where I was having the parcel picked up from.
28/03/12
Prices were good, ordering online very good , although the list of what can be sent and can't be sent is a little restrictive
28/03/12
No comment left by this customer.
28/03/12
No comment left by this customer.
28/03/12
Perfect Service. Will only use Parcelmonkey from now on!
27/03/12
Delivered as promised well done like previos orders
27/03/12
never been disappointed yet, the only way you could improve your service is to give a more accurate pick up time so i dont have to stay in!
27/03/12
Fantastic service once again. Parcel monkey. No 1 choice each and every time.
27/03/12
No comment left by this customer.
27/03/12
No comment left by this customer.
27/03/12
mint service but a little expensive now looking to use cheaper courier
27/03/12
The recent increase is due to City Link raising their prices for the first time in 3 years.
It could be improved it you were able to give a am or pm time slot
27/03/12
Sadly your prices have increased so dramatically that you are no longer commercially viable to use
27/03/12
That's a shame but the rise in costs are down to City Link raising their fee's for the first time in 3 years.
I paid for next day delivery and was disappointed to find u dont deliver on saturdays
27/03/12
Our Response: We do deliver on Saturdays but as with all courier firms that is a more expensive service as it's not a working week day
No comment left by this customer.
27/03/12
I think I had a very good service. Nothing else. Top notch.
27/03/12
all the business has now gone to apc. the price hike was horrendous given that Courier have only increased by 5%
27/03/12
Our Response: The courier increased prices to account holders by 5% but to re sellers it was much much higher as can be seen on other re seller sites.
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