We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,769 reviews.
The collection was on the day stated, I am very pleased with the service received, also the cost was fantastic
30/05/12
No comment left by this customer.
30/05/12
Specific times of pick up woulld be appreciated
30/05/12
Excellent Service Cannot Fault, Thanks
30/05/12
No comment left by this customer.
30/05/12
PERFECT
30/05/12
No comment left by this customer.
30/05/12
happy with service.. would use again
30/05/12
No comment left by this customer.
30/05/12
great service !!!!!!!!!!
30/05/12
it would a lot better if you took paypal
30/05/12
Our Response: PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
pick up was by lunch time which was excellent, thank you
30/05/12
Thank you very much.
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
Very efficient and easy to use service
30/05/12
Excellent service. Only disappointment was Citylink ignoring my requested collection time (picked up at 8:35, requested after 12:30)
30/05/12
Fab service as always nice to see Clives legs out still!
30/05/12
We will supply Clive with some factor 25 to keep those legs in tip top condition.
cost more than expected
30/05/12
Mis routed and not even a phone call, had to give customer refund
30/05/12
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
Promt pick up and delivery, thanks
30/05/12
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
Everything went very well, item picked up and delivered next day. Which is what I payed for.
30/05/12
A million time's better than last time you mixed up the parcels! Great job Thanks
30/05/12
No comment left by this customer.
30/05/12
Very good service - cheaper & better than your main competitor who I was using until you were recommended - Glad you were!!!
30/05/12
That's music to our ears!!
hassle free delivery
30/05/12
Faultless, highly recommend you to freinds, will use again as dont even need to step out my own home. Thanks D Scott
30/05/12
Thank you D Scott and it's great news you will be recommending us.
Good service as always
30/05/12
No comment left by this customer.
30/05/12
Totally excellent. Will use again. Good prices, fabulous collection and delivery service from City Link. Forget the Royal Mail!
30/05/12
That's a fantastic review, thanks very much.
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
Good timely no fuss collection and delivery. Good work fellas.
30/05/12
Thank you very much.
i have started getting more and more complaints about Courier deliverys as they will not deliver to flats or hard to get to places
30/05/12
Our Response: That is incorrect as the carrier concerned has full national coverage. While some jobs are easy to get to others are a little more difficult but all will be attempted.
