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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,915 reviews.
Good
28/03/12
Efficient and easy to use.
28/03/12
Very easy to use site - many thanks
28/03/12
No comment left by this customer.
28/03/12
No comment left by this customer.
28/03/12
great service, great price......
28/03/12
Easier than trying to use the citylink website.
28/03/12
I will always use Parcel Monkey and i have recommended them to others who still use Royal Mail!! well hopefully not any more. Thankyou!
28/03/12
Field for company name would be useful
28/03/12
Quick, efficient and safe delivery. Thanks.
28/03/12
Very happy with the service given.
28/03/12
an automatic e-mail for when its been delivered
28/03/12
Thank you. We are considering this option or maybe a text message.
No comment left by this customer.
28/03/12
collection took longer than expected. the first driver could not find us !! I had to relablel for second attempt which seemed to go ok
28/03/12
No comment left by this customer.
28/03/12
We have used you several times now and cannot fault your service. Keep up the good work !!
28/03/12
Fast, friendly service as usual.
28/03/12
no problems, fast efficient service at a great price!
28/03/12
No comment left by this customer.
28/03/12
No comment left by this customer.
28/03/12
Collection not made on day arranged, your website malfunctioning the day before that so booking couldn't be made when required.
28/03/12
Our Response: Sorry you couldn't access our website but we have not had the site down recently.
once again, excellent service, thank you.
28/03/12
ive always found parcel monkey to be very good all round.
28/03/12
No comment left by this customer.
28/03/12
we sent a porcelain sink, which when it arrived at out client was smashed to pieces
28/03/12
Our Response: This item is on our prohibited list due to the fact it could become damaged in transit.
As always, first class service.
28/03/12
No comment left by this customer.
28/03/12
GOOD ALLROUND SERVICE, HIGHLY RECOMMENDED
28/03/12
went well
28/03/12
No comment left by this customer.
28/03/12
No comment left by this customer.
28/03/12
No comment left by this customer.
28/03/12
Excellent!
28/03/12
No comment left by this customer.
28/03/12
Goods collected and delivered on time and in perfect condition, an exemplary service thankyou
28/03/12
service was fine
28/03/12
It would be good to have a link to ebay so that addresses and names can be picked up automatically just as parcel2go
28/03/12
EXCELLENT
28/03/12
No comment left by this customer.
28/03/12
Collected and delivered on the days stated and web site was easy to use, will be definately using again. Thankyou
28/03/12
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