We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,770 reviews.
No comment left by this customer.
31/05/12
no problems at all. parcel picked and and received at destination
31/05/12
No comment left by this customer.
31/05/12
You still haven't picked the parcel up? No one has been to collect. I assume you will be doing it for free due to inconvenience?
31/05/12
Collected and delivered as expected.
31/05/12
Excellent service arrived as expected polite driver
31/05/12
No problems again.
31/05/12
Everything was as described. Excellen!
31/05/12
Great fast pick up and delivery all smooth great
31/05/12
As alway, fantastic, easy and competitive service!
31/05/12
Very good thank you.
31/05/12
No comment left by this customer.
31/05/12
No comment left by this customer.
31/05/12
Very easy and convenient service. Thanks.
31/05/12
No comment left by this customer.
31/05/12
No comment left by this customer.
31/05/12
welll done.. a pleasure to deal with!
31/05/12
I am very happy with the service so far but, if it was possible it would be useful to have an approximate collection time even if am/pm
31/05/12
Great, efficient service. Would definitely use again.
31/05/12
Very happy with service. System very easy to use and pick was as promised.
31/05/12
No comment left by this customer.
31/05/12
No comment left by this customer.
31/05/12
I waited in all day and you didn't show, went online to see that I had missed collection, turns out my order was given to the wrong driver.
31/05/12
No comment left by this customer.
31/05/12
Fast and efficient!
31/05/12
Excellent again
31/05/12
was supposed to come Friday but didn't! Monday went to neighbours house and I'd we weren't in. 2 days at home wasted waiting for pickup!!!
31/05/12
Many other couriers do not offer the service for weighty and large parcels,well done
31/05/12
Driver was brilliant, but I waited in ALL day He came at 7:30pm. Customer service number was busy all day so couldn't call to track
31/05/12
Our Response: The tracking time shows the item was collected at 14:09??
very pleased with the service thanks!
31/05/12
Quick and easy - very impressed with you website and servce!
31/05/12
Courier failed to pick up parcel, I had to phone them to pick it up.
31/05/12
Easy to get quote and place order, very competitive on price, good insurance cover options, courier used v good, great service
31/05/12
No comment left by this customer.
31/05/12
Excellent service!
31/05/12
Person collecting - Names was unreadable
31/05/12
Very prompt and reliable service. Would definitely recommend this company.
31/05/12
Brilliant...collected and delivered on time good price...whats not to like?
31/05/12
just its good.thats it
31/05/12
No comment left by this customer.
31/05/12
