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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,825 reviews.
excellent keeping my customers happy with deliveries on-time
30/03/12
excellent reliable collection and delivery - esp as drivers are willing to collect and deliver without someone being at home
30/03/12
PROMPT COLLECTION AND DELIVERY. THANK YOU
30/03/12
excellent service, more to come
30/03/12
Consignment went very smoothly from collection to delivery
30/03/12
Perfect as always, keep up the good work :)
30/03/12
Item collected and delivered within the time-frame.
30/03/12
No comment left by this customer.
30/03/12
The parcel was not collectedf the day it was booked for so had to re-arrange collection.
30/03/12
Excellent delivery, but I was waiting in all day, and phoned at 5.30, and then there was a ring on the door at 5.45! I missed a free day.
30/03/12
Just as soon as our courier partners can offer timed slots for collection we will provide it to our customers.
No comment left by this customer.
30/03/12
Excellent service and delivery time
30/03/12
Easy, hassle free, service
30/03/12
Re-establishing the postal bag option would be good
30/03/12
I'm a first time user ..found easy to use and love the tracking facility..
30/03/12
Thank you for making your first order with us.
Thanks again for a pain-free collection & delivery
30/03/12
your service was spot on, thank you
30/03/12
Excellent
30/03/12
Excellent very happy with service, no problems encountered.
30/03/12
easy to use and reasonably priced - would definitely use again!
30/03/12
Driver from city link went to wrong address to collect parcel so it was delivered late.
30/03/12
No comment left by this customer.
30/03/12
No comment left by this customer.
30/03/12
Collected and delivered already. Chap was very nice at the door. Will definitely always use Monkey in future. Brilliant! xx
30/03/12
No comment left by this customer.
30/03/12
didn't collect on specified day, and made me pay extra for insurance on item
30/03/12
No comment left by this customer.
30/03/12
No comment left by this customer.
30/03/12
As uaual 5*****
29/03/12
No comment left by this customer.
29/03/12
Why ever use Royal Mail for parcels when you have Parcel Monkey?
29/03/12
Very happy. Good service and nice price
29/03/12
failed to collect on arranged day,driver saying called which was outright lie,we stayed in all day and no one called for parcel
29/03/12
all perfect all recommend many thanks
29/03/12
Cheapest price, quick service. Very satisfied.
29/03/12
No comment left by this customer.
29/03/12
great service.
29/03/12
First time customer and everything went smoothly, easy to follow website and clear tracking, thank you, will use Parcel Monkey again
29/03/12
Thank you for making your first order with us.
So far so good. Easy to use site, good prices and choice of different courier options.
29/03/12
No comment left by this customer.
29/03/12
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