We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,770 reviews.
Parcel delivered in time, however no collection made. I had to drop the parcel off. Other than this, quick process.
03/06/12
Arrived early moring and delivered next day as required, cant fault the service 10/10
03/06/12
Night Freight did not pick up the parcel on the agreed dates 24/5 and 25/5. Telephone prompt 28/5 parcel picked up. Night Freight tried to
03/06/12
No comment left by this customer.
03/06/12
I was very impressed with the simplicity of the booking process and all that followed . thank you
03/06/12
Good, fast service. No reason to use anybody else.
03/06/12
very good thank you :)
03/06/12
excellent
02/06/12
No comment left by this customer.
02/06/12
No comment left by this customer.
02/06/12
No comment left by this customer.
02/06/12
Nightfreight failed to collect correctly & then delivered a day late after many phone calls from me trying to fix. Expensive mess
02/06/12
I was a first time user and am amazed at the service and back up. There's only one place I'm going next time I have a parcel to send !!
02/06/12
Excellent service. Picked up as scheduled & delivered next day.
02/06/12
Grreat service
02/06/12
excellent service.Did everything they said they would at a competiv price
02/06/12
No comment left by this customer.
02/06/12
No comment left by this customer.
02/06/12
no complaints at all.
02/06/12
Will use again & recommend to others
02/06/12
No comment left by this customer.
02/06/12
No comment left by this customer.
02/06/12
Parcel arrived in atrocious condition clearly had been mishandled by courier. Fortunately I packaged well enough to prevent internal damage.
02/06/12
No comment left by this customer.
02/06/12
out of the 4 frames posted, 2 arrived smashed.
02/06/12
there was a3 day delay when my parcel arrived
02/06/12
No comment left by this customer.
02/06/12
very good service:)
02/06/12
No comment left by this customer.
02/06/12
No comment left by this customer.
02/06/12
No comment left by this customer.
02/06/12
real next day delivery, great picuk up and drop off
02/06/12
would be nice to have a morning or afternoon time slot
02/06/12
No comment left by this customer.
01/06/12
very helpfull, great service everytime.
01/06/12
For the courier better just not to collect a parcel than use contact no. and the order for "thursday" appears an order after 10 days???
01/06/12
My buyer was delighted with the swift delivery. Item picked up Monday, delivered Tuesday. So much cheaper and quicker than Royal Mail!!
01/06/12
Very easy step by step instructions even for a first time user like myself, Prompt service, Parcel arrived safely, Superb !
01/06/12
No comment left by this customer.
01/06/12
Delivered on time - not damaged - what more can you ask for ???? Many thanks !
01/06/12
