We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,075 reviews.
Very good service. Will use again
06/06/12
Was collected a day late!! Parcel Monkey are not doing well with us at the moment.
06/06/12
Missed collection, but very easy to rearrange thank you.
06/06/12
Excellent as always A+++++++++++++++++++++====
06/06/12
your driver has put wrong tickets on 2 parcels and they have gone to the wrong people, they are not very happy
06/06/12
Easy, easy easy! will be using you again!
06/06/12
No comment left by this customer.
06/06/12
great service, faultless
06/06/12
very good service, lots of choice. Pity the courier driver wasn't such a misery, they need to work on their customer protocol.
06/06/12
more details about parcel pick up time
06/06/12
No comment left by this customer.
06/06/12
No comment left by this customer.
06/06/12
good, quick, reliable service,what it says on the box
06/06/12
Service quick, easy and reliable. Its a shame about the high insurance costs though
06/06/12
no hassle, easy to use on-line method of sending a heavy parcel which would orherwise have been difficult to get to a PO.
06/06/12
No comment left by this customer.
06/06/12
Cant fault your service , booked for a parcel to be collected at 8pm the night b4 and someone collected 10am the next morning :)
06/06/12
No comment left by this customer.
05/06/12
Excellent, very happy.
05/06/12
No comment left by this customer.
05/06/12
great service
05/06/12
No comment left by this customer.
05/06/12
No comment left by this customer.
05/06/12
no improvement needed, keep up the good work
05/06/12
Fantastic pricing, great communication. Just what I wanted
05/06/12
No comment left by this customer.
05/06/12
No comment left by this customer.
05/06/12
My parcel was meant to be picked up last wednesday and still hasn't. It's been a week now.
05/06/12
No comment left by this customer.
05/06/12
Used parcel force this time with parcel monkey-couldn't fault them. Previously used City Link - awful, no comparison!!
05/06/12
No comment left by this customer.
05/06/12
How about a real time tracking widget that I can install on the desktop? ParcelForce Amazing, CityLink V. Good, Nightfreight not great.
05/06/12
Fabulous service amazing
05/06/12
My parcel took 3 days to be collected and I'm not sure it's even been delivered yet! Won't be using you again! Extremely disappointed!
05/06/12
No comment left by this customer.
05/06/12
No comment left by this customer.
05/06/12
Excellent first class service as always always coillected on the day and delivered the next day wheather cornwall or scotland many thanks !
05/06/12
Great Service Always use Parcel Monkey, No Problems at all , Just sit back and relax A+++++++++++++++++++
05/06/12
No comment left by this customer.
05/06/12
No comment left by this customer.
05/06/12
