We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,770 reviews.
Excelent customer services.. will deffo be using parcel monkey again.. thanks for an easy delivery!
01/06/12
When I ordered I didn't see anything about needing a Printer.
01/06/12
No comment left by this customer.
01/06/12
Really pleased with your service and will most definitely be using you again, thank you.
01/06/12
Nothing to add really, excellent service.
01/06/12
No comment left by this customer.
01/06/12
Everything was Good and will use again,Thanks
01/06/12
online track was not working
01/06/12
No comment left by this customer.
01/06/12
you didnt arrive when booked..i chased at 5.35, and it was agreed that if i didn't see the driver before 6, then he wasnt coming..
01/06/12
A great early pick up and value for money beyond any other website I've looked in before. Will certainly use for all my courier needs again.
01/06/12
No comment left by this customer.
01/06/12
Brilliant, thanks
01/06/12
No comment left by this customer.
01/06/12
PARCLEL ARRIVED SAFELY NAD IN THE TIME-SCALE. WATCH YOUR COURIERS FOR POOR HANDLING (DAMAGE).
01/06/12
No comment left by this customer.
01/06/12
All fine and thanks
01/06/12
VERY GOOD SERVICE WILL USE AGAIN
01/06/12
all on time
01/06/12
Excellent service, very useful and pleased with delivery times and your staff.
01/06/12
Very good pricing and service. Will recommend and use again, many thanks
01/06/12
i was very happy with your service my parcel was collect promply and delivered
01/06/12
After using the find the address function to enter the collection address details driver failed to collect on the details given
01/06/12
I paid for next day delivery BEFORE 12PM, it didn't arrive to my customer until the afternoon. Another poor performance from the Monkeys.
01/06/12
Poor service! Didn't collect on day stated, only to be told by the driver that he couldn't be bothered to collect as traffic was too busy!!!
01/06/12
No comment left by this customer.
01/06/12
Very good service in our experience. We will be using Parcel Monkey for our future orders
01/06/12
great service, nothing to suggest to improve x
01/06/12
Have used Parcel Monkey for a while now and they are easy to use and the service is very good.
01/06/12
picked up and delivered on time
01/06/12
No comment left by this customer.
01/06/12
No comment left by this customer.
01/06/12
No comment left by this customer.
01/06/12
No comment left by this customer.
01/06/12
Maybe you could telepnone the person you are collecting from, to let them know the collection van is on its way to pick up your goods.
01/06/12
Text messages may be coming soon to help with situations like that.
superb service
01/06/12
No comment left by this customer.
01/06/12
No comment left by this customer.
01/06/12
No comment left by this customer.
01/06/12
Get City Link to print a barcode receipt for parcels
01/06/12
