We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,734 reviews.
No comment left by this customer.
12/05/12
Very Good price, very fast action. Will definately use again.
12/05/12
Great pick up and delivery very fast :) price was more than I thought it would be tho
12/05/12
No comment left by this customer.
12/05/12
paid for next day delivery, its been 4 working days and no sign of it or any contact/explanation from courier-Courier
12/05/12
Our Response: Thanks you for your comments, we are looking into why this collection did not take place. A member of our customer service team will be in touch shortly to inform you of their findings.
Exccellent Service. I could not fault the service so for me, a good courier
12/05/12
BOOKED THE MONKEY.COME PARCEL FORCE! SUPERB JOB.THANKS
12/05/12
No comment left by this customer.
12/05/12
Excellent service from collection to delivery
12/05/12
excellent service and competitively priced
12/05/12
No comment left by this customer.
12/05/12
Excellent service. I would use Parcel Monkey again and recommend to others.
12/05/12
Thank you and it's great news that you will be recommending us.
Very Good and Reliable. In the past we have used Parcel2Go and Yodel but recently their service has become completely ****. (A** Monkeys)
12/05/12
Music to our ears!!
No comment left by this customer.
12/05/12
Very happy with service,placed my order that morning, in the afternoon the guy arrived to collect the parcel I couldnt believe how quick
12/05/12
Easy steps to follow, early collection reasonable rates. Thank you.
12/05/12
No comment left by this customer.
12/05/12
No comment left by this customer.
12/05/12
instead of next day delivery my parcel took 2 weeks to be delivered, as no one told me about attaching additional info for Guernsey
12/05/12
very easy and simple to use
12/05/12
No comment left by this customer.
12/05/12
Easy to use professional service, thanks
12/05/12
Excellent service at a fair price. Would use again and recommend.
12/05/12
Thank you and it's great news that you will be recommending us.
Very easy with no problems - that's how it should be
12/05/12
No comment left by this customer.
11/05/12
absolutely descusting still waiting for parcel to be collected after nearly aweek ago ordering collection.something needs to be done.il be t
11/05/12
Our Response: Thank you for your comments, we are looking into why this collection did not take place. A member of our customer service team will be in touch shortly to inform you of their findings.
Only 3 out of 4 parcels delivered. Trying to contact courier to find missing package
11/05/12
Our Response: Thank you for this information, my colleague within our contact centre will be in touch shortly
No comment left by this customer.
11/05/12
so good you make it ease
11/05/12
Parcel arrived quick, good service
11/05/12
Excellent service.
11/05/12
Used to use parcel2go, you guys were cheaper for multiple deliveries
11/05/12
Music to our ears!!
Really impressed. Incredibly easy to use.
11/05/12
parcel pick up lady was very friendly had no prblems what so ever
11/05/12
great service , friendly deliverly drivers , very good prices
11/05/12
Just a shame the postage costs have increased so dramatically since I last used your service
11/05/12
We are sorry but we still provide the best City Link prices despite their recent increase for the first time in 3 years.
No comment left by this customer.
11/05/12
No comment left by this customer.
11/05/12
Better than Parcels 2 go!
11/05/12
Thanks and we think so too!
No comment left by this customer.
11/05/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
