We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,770 reviews.
Simple to use, all online, hassle free, probably under half the price of other carriers, happened exactly as promised, perfect for ebay
05/06/12
Excellent as always. Can't fault service.
05/06/12
No comment left by this customer.
05/06/12
delivery driver didnt arrive on the scheduled date, no email / phone contact i was left waiting in all day with no idea what was going on
05/06/12
fast delivery, thanks
04/06/12
No comment left by this customer.
04/06/12
Booking Courier with parcel monkey great but courier lost our parcel and had to chase every day eventually found by Courier
04/06/12
No comment left by this customer.
04/06/12
No comment left by this customer.
04/06/12
No comment left by this customer.
04/06/12
No comment left by this customer.
04/06/12
My parcel has'nt been picked up and i have'nt recieved a reply to why this is
04/06/12
No comment left by this customer.
04/06/12
superb and getting better and better this is the courier to stay with until you have a problem then h/o lets them down no back up
04/06/12
No comment left by this customer.
04/06/12
A****
04/06/12
No comment left by this customer.
04/06/12
Courier failled to pick up & never called to say they wouldn't be there. I had to leave them at depot next day.
04/06/12
All good, a collection time slot would be useful.
04/06/12
No comment left by this customer.
04/06/12
No comment left by this customer.
04/06/12
No comment left by this customer.
04/06/12
No comment left by this customer.
04/06/12
good service
04/06/12
They had to come and pick up the parcel on Tuesday. They did not come and they blamed me :P Ridiculous!
04/06/12
collected and delivered as expected.
04/06/12
Parcel was not collected on the day it was booked for and no contact to update or apologise. Poor service!
04/06/12
This was supposed to be a next day service. The parcel delivery was attempted well outside business hours. No good for business to business.
04/06/12
picked up 1620 delivered the other end of the country by1410 the next day perfect
04/06/12
No comment left by this customer.
04/06/12
Fantastic Service. Keep up the good work!! A+++
04/06/12
Parcel was sceduled to be delivered on the wed but never turned up, customer services were useless and took forever to get back to me :-(
04/06/12
Great service I will use again
04/06/12
No comment left by this customer.
04/06/12
No comment left by this customer.
04/06/12
Brilliant as per usual, but would it be possible to have time slots to choose from to save having to wait in all day?
04/06/12
No comment left by this customer.
04/06/12
This was my first time using this company and it was excellent will be using it again and telling everyone about this excellent company!!!
04/06/12
No comment left by this customer.
04/06/12
excellent as usual thanks
04/06/12
