We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,774 reviews.
Parcel and item were damaged and delivery was late
27/06/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Can't think of anything yet, it was great!
27/06/12
Supersonic delivery. Total satisfaction. Excellent service. I will call you again. Thank you.
27/06/12
Thank you very much.
quick efficient service
27/06/12
Picked up & delivered as promised
27/06/12
Excellent service. Thank you!
27/06/12
once again we had to ring about our collection,not drivers fault, lucky we only had to meet him and not take parcel to depot ourselves!
27/06/12
Excellent, speedy service Thank You all!!
27/06/12
No comment left by this customer.
27/06/12
Great service - thanks!
27/06/12
Thanks very much.
No comment left by this customer.
27/06/12
No comment left by this customer.
27/06/12
gr8
27/06/12
Correct delivery address entered by us, incorrect address printed on packing slip, one line of the address was missing, but not on every pac
27/06/12
Excellent Again ... As Ever!
27/06/12
No comment left by this customer.
27/06/12
No comment left by this customer.
27/06/12
great service, good easy to work web design
26/06/12
Thank's but keep your eye out for our even better one!!
The courier collected the parcel on the chosen date and delivered the following! Excellent serviced received! Many thanks
26/06/12
Your service excels and cannot be beaten for efficiency or price
26/06/12
That's fantastic news, thank you very much.
No comment left by this customer.
26/06/12
parcel was left under my costermers car not with neighbour as requested by me customer was not best pleased nor was I
26/06/12
Our Response: And neither are we as this is not acceptable and we will contact the courier concerned. Very sorry about that.
good service as usual will continue to use
26/06/12
Great Service, and a great price Thank you.
26/06/12
No comment left by this customer.
26/06/12
No comment left by this customer.
26/06/12
Very straightforward to book a collection, and all went like clockwork - much appreciated!
26/06/12
good service
26/06/12
V prompt pick up but a time AM / PM of pick up would be helpful.
26/06/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Parcel was in fabulous condition! Thank you.
26/06/12
faultless all round!
26/06/12
very good and efficient service, thank you
26/06/12
No comment left by this customer.
26/06/12
A1service
26/06/12
Electric bike delivered. Very good service and highly recommended. Thank you.
26/06/12
No comment left by this customer.
26/06/12
It would be better if we can get a rough idea about the collection time and sending time. Then no need to wait for the whole day!
26/06/12
No comment left by this customer.
26/06/12
Worked, parcel was picked up as required. Thanks!
26/06/12
good job
26/06/12
