We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,743 reviews.
No comment left by this customer.
30/05/12
Everything went very well, item picked up and delivered next day. Which is what I payed for.
30/05/12
A million time's better than last time you mixed up the parcels! Great job Thanks
30/05/12
No comment left by this customer.
30/05/12
Very good service - cheaper & better than your main competitor who I was using until you were recommended - Glad you were!!!
30/05/12
That's music to our ears!!
hassle free delivery
30/05/12
Faultless, highly recommend you to freinds, will use again as dont even need to step out my own home. Thanks D Scott
30/05/12
Thank you D Scott and it's great news you will be recommending us.
Good service as always
30/05/12
No comment left by this customer.
30/05/12
Totally excellent. Will use again. Good prices, fabulous collection and delivery service from City Link. Forget the Royal Mail!
30/05/12
That's a fantastic review, thanks very much.
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
Good timely no fuss collection and delivery. Good work fellas.
30/05/12
Thank you very much.
i have started getting more and more complaints about Courier deliverys as they will not deliver to flats or hard to get to places
30/05/12
Our Response: That is incorrect as the carrier concerned has full national coverage. While some jobs are easy to get to others are a little more difficult but all will be attempted.
everything was done perfectly with no hiccups thank you I will use you again
30/05/12
That's great news.
very fast, cost effective and efficient service
30/05/12
A better service than Parcel 2 Go
30/05/12
We think so too!!
speed up your website, it's dreadful!
30/05/12
Our website works fine. We suggest we check your computer or internet connection / speed.
Easy to use site and good feedback
30/05/12
The service was spot on.Will definately be keeping my custom.Thank you.
30/05/12
That's music to our ears!!
i spent more time on the phone sorting the pick up up as Courier didnt come waiting around for 2 day was not happy
30/05/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
good service!!!!!!!!!
30/05/12
All went very smoothly. Thank you
30/05/12
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
Great service will use again!!!!
30/05/12
good service, many thanks
30/05/12
very good and cheapest by far.... keep up the good work guys!!!
29/05/12
We intend to. Watch out for a new deal coming soon too!!
Parcel wasn't collected on specified day. No notice or apology given. Only thru chasing up did i find it re scheduled. Not what i paid for!
29/05/12
Spot on as usual
29/05/12
very Good
29/05/12
service good and reliable as ever thanks
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
Fantastic service yet again fragile awkward item to wrap but arrived next day in perfect condition xx
29/05/12
Fantastic news xx
Cannot fault the service so far.
29/05/12
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