We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,557 reviews.
I haven't heard from my customer so as far as I know the parcel was delivered, but it would be useful to have some kind of confimed delivery
18/06/12
Our Response: The tracking shows this item has been delivered.
excellent service an absolute must have for people who want a reliable speedy parcel service
18/06/12
No comment left by this customer.
18/06/12
Placing my order failed twice - basket kept losing it's contents when adding a second parcel. finally worked
18/06/12
Missed collection again
18/06/12
No comment left by this customer.
18/06/12
As always, very good service and prices and I always recommend your service. Thank you.
18/06/12
That's great and thanks very much for recommending us too.
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
We would have preferred to know (within 3/4 hours when you might have been collecting the parcel. Very friendly courier
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
it would be helpful if an indication of collection time could be given e.g morning or afternoon
18/06/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
So glad to have a service that insures my jewellery products who collect from my door and deliver to my customers the day after Fantastic
18/06/12
Excellent service, prompt pick-up and delivery. Very happy with service will definitely carry out repeat business with yourselves.
18/06/12
That's music to our ears!!
Whilst package was not delivered overnight was able to phone and speak with adviser and all was resolved .
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
extremely helpful and easy.
18/06/12
Thank you very much.
all very good and efficient and good value.
18/06/12
The next day delivery I booked was not collected for 3 days, I had to chase constantly, not acceptable and the second time this has happened
18/06/12
Our Response: On behalf of the courier concerned please accept our apologies for the late collection.
Good
18/06/12
No comment left by this customer.
18/06/12
Excellent economical service - Thank You
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
option to drop off at local depot would be handy, i live near city link edmonton so its sometimes easier to drop off there.
18/06/12
Good price and great service from the courier. Thanks.
18/06/12
Top banana!!!!!!
18/06/12
This is the 2nd time I have used your services and it has been excellent. *HELP** I am looking for a small items carrier for items under 1kg
18/06/12
Thank's. At the moment small sub 1kg items are simply not possible I'm afraid for the mass market door to door couriers that we use.
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
Excellent, great service. Thank you
18/06/12
Great service, really easy - collected by 11am next day and low cost
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
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