We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,743 reviews.
No comment left by this customer.
06/06/12
Excellent service, thanks
06/06/12
There was no tracking on Night Freight and no practical way of changing the date of collection once the order was placed.
06/06/12
Delivery was expected next day on the Saturday we were not made aware when making the booking that this wasnt available.
06/06/12
Good service apart from pickup parcel from city link miserable.
06/06/12
good
06/06/12
I needed some clarification on a point and couldn't speak to anybody - a web inquiry was not appropriate as I needed to include a supplement
06/06/12
The courier arrived on the designated day and all parcels were received on time.
06/06/12
No comment left by this customer.
06/06/12
No comment left by this customer.
06/06/12
Excellent service as usual!
06/06/12
Collected on time, delivered on time, what more could you ask for?
06/06/12
courier was 1 day late ! think i should have a refund !
06/06/12
still not arrived yet
06/06/12
No comment left by this customer.
06/06/12
Fast reliable service. Would use again
06/06/12
nice simple to use service. didnt have any probs
06/06/12
Parcel collected as detailed. Thank you very much
06/06/12
cheaper prices
06/06/12
Very good service and easy to deal with, would recommend to friends
06/06/12
City Link failed to collect, rescheduled online but they were not going to collect again. made excuse that driver couldn't find my address!
06/06/12
excellant
06/06/12
No comment left by this customer.
06/06/12
Parcel pickup did not happen the first day.
06/06/12
No comment left by this customer.
06/06/12
No comment left by this customer.
06/06/12
Excellent - as always
06/06/12
I cannot make any further comments because I have been totally satisfied with your service. Kind regards Elaine Marren
06/06/12
Very good service. Will use again
06/06/12
Was collected a day late!! Parcel Monkey are not doing well with us at the moment.
06/06/12
Missed collection, but very easy to rearrange thank you.
06/06/12
Excellent as always A+++++++++++++++++++++====
06/06/12
your driver has put wrong tickets on 2 parcels and they have gone to the wrong people, they are not very happy
06/06/12
Easy, easy easy! will be using you again!
06/06/12
No comment left by this customer.
06/06/12
great service, faultless
06/06/12
very good service, lots of choice. Pity the courier driver wasn't such a misery, they need to work on their customer protocol.
06/06/12
more details about parcel pick up time
06/06/12
No comment left by this customer.
06/06/12
No comment left by this customer.
06/06/12
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