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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,916 reviews.
very impressed, booked at 10.30pm - package picked up by 12pm the next day - would recommend and use again thanks
24/04/12
No comment left by this customer.
24/04/12
5* service as usual.Never let me down in 12months.Another 2 parcels going tomorrow :)
24/04/12
Thank you very much for your long term orders.
grait fast service i will defently buy from you again A +++++++++++++
24/04/12
No comment left by this customer.
24/04/12
No comment left by this customer.
24/04/12
No comment left by this customer.
24/04/12
No comment left by this customer.
24/04/12
spot on as always thank you
24/04/12
No comment left by this customer.
24/04/12
No comment left by this customer.
24/04/12
It is a very good service but it would be good if there was a cheaper option for really small packages that cost around £5.00 next day
24/04/12
This is something we would like to offer but the cost for the couriers remains the same if they pick up and deliver a large or small item.
Great service and great price
24/04/12
No comment left by this customer.
24/04/12
No comment left by this customer.
24/04/12
do options for delivering your own parcel to distribution point.
24/04/12
No comment left by this customer.
24/04/12
You have still not collect my item. I have been in contact with parcel force with no success! It is still on going!
24/04/12
No comment left by this customer.
24/04/12
Excellent, excellent, excellent!! Been using PM for a few years and they always do their very best. Communication is TOP CLASS
24/04/12
Fantastic news and thanks for your long term business.
courier didn't read instructions regarding pick up, no door bell therefore needed to call mobile, missed pick up. fortunately pick up rearr
24/04/12
No comment left by this customer.
24/04/12
my parcel was not collected on the date it was booked for, thank goodness Parcelforce managed to sort it out
24/04/12
No comment left by this customer.
24/04/12
NO CHANGE REQUIRED EVERYTHING WENT SUPERBLY
24/04/12
we ordered a collection for friday, no one collected. Rebooked again monday morning for monday, again no collection. Now parcel 3 days late!
24/04/12
No comment left by this customer.
24/04/12
booking was painless even though i have never used you service previousy. collected on time. Delivered on time. thank you excellent servi
24/04/12
Thanks very much for making your first order with us.
great service as usual just a pitty about the steep increase due to rising fuel costs i presume.
24/04/12
Yes in part it's down to rising fuel but also City Link have been operating at a huge financial loss for a number of years now.
No comment left by this customer.
24/04/12
No comment left by this customer.
24/04/12
Excellent service as usual
24/04/12
Good service
24/04/12
No comment left by this customer.
24/04/12
excellent service will use again +++++++++++++++++++++++++++++++
24/04/12
Excellent service
24/04/12
pleaseant easy process,keep up the good work
24/04/12
No comment left by this customer.
24/04/12
No comment left by this customer.
24/04/12
consignment no C0046970 & no C0046969 were delivered to each others adress causing no end of complaints from my customers please amend this.
24/04/12
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