We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,743 reviews.
Great as always
31/05/12
No comment left by this customer.
31/05/12
No comment left by this customer.
31/05/12
Very fast service, I`m very satisfied.
31/05/12
As always, collected and delivered as promised. Will continue to use PM every time.
31/05/12
No comment left by this customer.
31/05/12
There is no simple way to amend details if an error has been made, should be made possible. Label should be made available at time of order.
31/05/12
item arrived safely
31/05/12
excellent!
31/05/12
Very cheap & easy to use :D
31/05/12
No comment left by this customer.
31/05/12
No complaints from me, great job as usual, great price, great service, recommended to anyone needing a parcel delivered easy to use website
30/05/12
Fantastic and it's great news that you will be recommending us.
No comment left by this customer.
30/05/12
As usual, very efficient,thank you
30/05/12
great thanks
30/05/12
No comment left by this customer.
30/05/12
excellent as usual. many thanks to my usual delivery driver, he is fab.
30/05/12
parcel did not arrive next working day as suggested
30/05/12
GIVE A GOOD IDEA TO CUSTOMER OF WHEN COLLECTING : FIRST THING? LAST THING?
30/05/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
30/05/12
Confusion over PM_935128_1357477, customer said 'not at home' on dates delivery quoted. Gave him City Link details to contact depot.
30/05/12
Excellent service, will use again.
30/05/12
No comment left by this customer.
30/05/12
could not fault the service provided 20kg parcel door to door in a day,excellent. thank you
30/05/12
great to deal with great price value for money, pick up and delivery excellent.
30/05/12
Everything was great although driver turned up 45mins earlier (not complaining-its better than being late!)
30/05/12
lower price for smaller items
30/05/12
Watch this space as we have something exciting coming very soon!!
Excellent booking and collection process. Tracking easy to follow. Also tried four attempts to deliver which is first class. A+++++
30/05/12
No comment left by this customer.
30/05/12
bad handling
30/05/12
No comment left by this customer.
30/05/12
All on time thank you
30/05/12
fantastic service, very smooth transaction, and useful updates so i knew where the parcel was at all times
30/05/12
Brilliant!!
Collected on time and costing better than most
30/05/12
Excellent service but I suspect you could be a little more competitive in terms of price
30/05/12
We still provide the lowest City Link prices despite their recent increase.
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
V.Good item arrived safely and intact. easy transaction no complaints
30/05/12
Parcel was collected on time, tracker states that it was on van for delivery next day, but was not delivered. In fact arrived 3 days late.
30/05/12
Our Response: On behalf of the courier concerned please accept our apologies.
Excellent all round, I will continue to use this service, thank you
30/05/12
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