We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,743 reviews.
Great service, Thanks
30/05/12
Service fine - however despatch labels sent to me rather than address to be collected from !?
30/05/12
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
GOOD VALUE PROMPT COLLECTION AND DELIVERY COULD ONLY HAVE BEEN BETTERED B OFFERING COLLECTION WINDOW OR ACCESS TO SYSTEM TO GET TIME
30/05/12
great sevice
30/05/12
No comment left by this customer.
30/05/12
You're awesome, will definitely being using you guys again, have book marked your page, not any criticism at all 5 stars
30/05/12
That's music to our ears!!
Excellent service, recommended to us as a friendly, easy to use and cost effective service, will definately come back as required thanks
30/05/12
Thank's very much and it's great news you will be back as required.
Fantastic service!
30/05/12
no complaints at all and difficult to see how you can improve your excellent service. I will use you many times i am sure.
30/05/12
Brilliant!!
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
The collection was on the day stated, I am very pleased with the service received, also the cost was fantastic
30/05/12
No comment left by this customer.
30/05/12
Specific times of pick up woulld be appreciated
30/05/12
Excellent Service Cannot Fault, Thanks
30/05/12
No comment left by this customer.
30/05/12
PERFECT
30/05/12
No comment left by this customer.
30/05/12
happy with service.. would use again
30/05/12
No comment left by this customer.
30/05/12
great service !!!!!!!!!!
30/05/12
it would a lot better if you took paypal
30/05/12
Our Response: PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
pick up was by lunch time which was excellent, thank you
30/05/12
Thank you very much.
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
Very efficient and easy to use service
30/05/12
Excellent service. Only disappointment was Citylink ignoring my requested collection time (picked up at 8:35, requested after 12:30)
30/05/12
Fab service as always nice to see Clives legs out still!
30/05/12
We will supply Clive with some factor 25 to keep those legs in tip top condition.
cost more than expected
30/05/12
Mis routed and not even a phone call, had to give customer refund
30/05/12
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
Promt pick up and delivery, thanks
30/05/12
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
No comment left by this customer.
30/05/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
