We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,743 reviews.
No comment left by this customer.
31/05/12
ok but french end rubbish as usual
31/05/12
i asked for am collection due to work. i then had to rebook again for am collection. this was actually collected gone 4pm!! why have collect
31/05/12
Our Response: If you are a regular sender you the couriers will try and work around your collection request. For all other collections it's when the driver happens to cover your location within their round.
Great service easy to use
31/05/12
No comment left by this customer.
31/05/12
item was broken
31/05/12
no laptop insurance
31/05/12
First time I've used PM, would definitely use again. Excellent fast, courteous, reliable service, tracking useful. Well done, Parcel Monkey
31/05/12
Thank's very much for making your first booking with us.
Quick, easy and great value. What more could you ask for?
31/05/12
thank you spot on
31/05/12
No comment left by this customer.
31/05/12
No comment left by this customer.
31/05/12
No comment left by this customer.
31/05/12
No comment left by this customer.
31/05/12
no problems at all. parcel picked and and received at destination
31/05/12
No comment left by this customer.
31/05/12
You still haven't picked the parcel up? No one has been to collect. I assume you will be doing it for free due to inconvenience?
31/05/12
Collected and delivered as expected.
31/05/12
Excellent service arrived as expected polite driver
31/05/12
No problems again.
31/05/12
Everything was as described. Excellen!
31/05/12
Great fast pick up and delivery all smooth great
31/05/12
As alway, fantastic, easy and competitive service!
31/05/12
Very good thank you.
31/05/12
No comment left by this customer.
31/05/12
No comment left by this customer.
31/05/12
Very easy and convenient service. Thanks.
31/05/12
No comment left by this customer.
31/05/12
No comment left by this customer.
31/05/12
welll done.. a pleasure to deal with!
31/05/12
I am very happy with the service so far but, if it was possible it would be useful to have an approximate collection time even if am/pm
31/05/12
Great, efficient service. Would definitely use again.
31/05/12
Very happy with service. System very easy to use and pick was as promised.
31/05/12
No comment left by this customer.
31/05/12
No comment left by this customer.
31/05/12
I waited in all day and you didn't show, went online to see that I had missed collection, turns out my order was given to the wrong driver.
31/05/12
No comment left by this customer.
31/05/12
Fast and efficient!
31/05/12
Excellent again
31/05/12
was supposed to come Friday but didn't! Monday went to neighbours house and I'd we weren't in. 2 days at home wasted waiting for pickup!!!
31/05/12
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