We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,743 reviews.
website could be better finding invoices login after quote doesn't take it through -same collection if before 10:30 was a great option.
06/06/12
I'm still waiting for delivery and have had no response
06/06/12
Your small parcel quotes are not competitive. Other sites are offering better prices for items at say 1kg.
06/06/12
No comment left by this customer.
06/06/12
fantastic, collected when said, great price
06/06/12
Great - no problems
06/06/12
arrived promptly for collection and was delivered as scheduled next day pleased with price and service
06/06/12
No comment left by this customer.
06/06/12
Efficient collection and satisfactory delivery. Thanks.
06/06/12
Always on time and very good and polite drivers who collect the parcels. Would recommend to anyone!
06/06/12
Excellect service. Great rates and quick delivery. Have already recommended to friends. Would definately use the service again.
06/06/12
Absolutely Perfect 100% Everything went to plan , Many thanks
06/06/12
Quick easy & cheap
06/06/12
No comment left by this customer.
06/06/12
Excellent service. Will use you again. Thanks
06/06/12
No comment left by this customer.
06/06/12
TOP SERVICE AND GOOD WEBSITE INTERFACE - PARCEL MONKEY ARE GGGGREAT!
06/06/12
u were ok Parcel Force not so good. Could only pick up at 3.15 left note back in 5 mins could not wait, City Link r way better!
06/06/12
no probs with pick up but would have liked an idea of am or pm pick up as I had to wait in until 5.20pm.
06/06/12
Excellent UK delivery. Need an option for multiple parcels in Europe with PF and a cheaper international rate as far too expensive with DHL
06/06/12
Great, Smooth Pick-Up, Just Hope Delivery Happens On Time!
06/06/12
I arranged a courier through you who unfortunately let me down, the parcel I was sending was urgent and parcel monkey could not help me
06/06/12
send texts on day of collection with approx time driver expects to arrive
06/06/12
No comment left by this customer.
06/06/12
Great!
06/06/12
Courier Failed to Collect the Item for Delivery 4 Days in a Row!!!!!!!!, Told them to stick up there arse in the end. Very dissapointed.
06/06/12
No comment left by this customer.
06/06/12
good service
06/06/12
No comment left by this customer.
06/06/12
A wish you would offer cashback via the quidco/tcb websites as other couriers do. Also as a loyal customer, you could offer discount codes
06/06/12
No comment left by this customer.
06/06/12
No comment left by this customer.
06/06/12
website promises tracking number and then doesn't give one (city link service used yesterday)
06/06/12
easy transaction, thanks
06/06/12
used nightfreight and was unable to track parcel,still dnt know where it is now!
06/06/12
Quick and easy service to use, slightly over-priced in comparison to Royal Mail services.
06/06/12
great service, great price
06/06/12
No comment left by this customer.
06/06/12
It'd be good to be able to edit the special instructions after creating an order. Typed incorrect phone number, then couldn't change it.
06/06/12
If you make app for iPhone then it really good
06/06/12
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