We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,557 reviews.
No comment left by this customer.
17/06/12
before your prices were competitive but now they arnt so great so i have moved over to another purley because of the price
17/06/12
Our Response: We still offer the best prices for City Link despite their price increases implemented to all in March.
Parcels collected as requested,driver was very helpful and of tidy appearance.Well done pleased with the service.
17/06/12
No comment left by this customer.
17/06/12
Arrived at a very good time for collection and parcel was delivered next day. Many thanks
17/06/12
the service was very quick and the courier was very polite. thanks
17/06/12
excellent service at an excellent price
17/06/12
No comment left by this customer.
17/06/12
No comment left by this customer.
17/06/12
Speedy collection and delivery.
17/06/12
No comment left by this customer.
17/06/12
Quick and easy to set up, great price, find myself using this service more frequently now, thanks!
17/06/12
That's music to our ears!!
Great service parcel picked up on time driver polite and helpful .Deliverd item was not broken unlike the post office.will use again 5*
17/06/12
Thanks very much.
all went as per normal never had a problem with this company all very good
17/06/12
Give the option for a timed collection
17/06/12
Excellent service as always .
17/06/12
Very good service as usual
17/06/12
No comment left by this customer.
17/06/12
No comment left by this customer.
17/06/12
site really struggles in ie9, in fact its unusuable so i can't use it at work, works fine in chrome however.
17/06/12
IE9 works ok and is tested on a regular basis. I would imagine the problem lies with your work security settings etc.
No comment left by this customer.
17/06/12
Very terrible.. absolute ripp off call customer liar.....
17/06/12
Our Response: As with the dimensions provided at the time of booking you are mistaken again.
No comment left by this customer.
17/06/12
No comment left by this customer.
17/06/12
At the moment the service i recieve is perfect so no improvement needed.
17/06/12
Hi,everythink is fine,but there seems to be a major problem with tracking the ite.every single time I try to do it,site doesn't respond!
17/06/12
Our Response: Not sure how to advise you as the tracking on your orders is working ok as far as I can see.
Brilliant service, for a fantastic price, will be using again and have recommended to friends.
17/06/12
Very easy to arrange and at a reasonable cost
17/06/12
No comment left by this customer.
17/06/12
greattttttttttttttttttttttttttttttttttttttttttttttt
17/06/12
as always 100 percent
17/06/12
No comment left by this customer.
17/06/12
good price,good service
17/06/12
v good service, would be even better if collection times could be narrowed down to arrival of driver, +2 hrs etc
17/06/12
very straightforward and better price than Royal Mail - thankyou
17/06/12
No comment left by this customer.
17/06/12
Was meant next day delivery, but was one day late
17/06/12
I booked next day delivery on the Sat pm, expecting the parcel to be collected Mon am but it was not until Wed pm, only after numerous calls
17/06/12
I was very pleased with the service and will continue using you in the future
17/06/12
Parcel went from UK to Canada, delivery really quick with no problems. Thanks
17/06/12
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