We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,552 reviews.
No comment left by this customer.
13/06/12
So good that I can`t think of an improvment.
13/06/12
parcel arrived in very good condition very happy with the service. second time I have used you, will use you again many thanks
13/06/12
very good
13/06/12
Parcel Monkey every time...why do poeople queue at the Post office when Parcel Monkey provide this 6 star service?
13/06/12
Thank you.
The price is great and pick up service excellent. The website gives good feedback on delivery status etc.I will definately keep using
13/06/12
Parcel was left on customers back door step. She was away for the weekend and parcel got soaked. She was not happy with me.
13/06/12
Our Response: On behalf of the courier concerned please accept our apologies. This is not acceptable.
No comment left by this customer.
13/06/12
Good price and Parcel Force collection is straight forward.
12/06/12
usual good service
12/06/12
courier live my parcel in another home thanks good that nice lady call to me and give back my packet
12/06/12
No comment left by this customer.
12/06/12
Excellent service. Only way things could improve from an already high standard, is for the courier to collect the parcel before 12pm
12/06/12
1st timer. did well. will use again and recommend
12/06/12
Thank's very much for making your first booking with us and it's great to see you will be recommending us too.
No comment left by this customer.
12/06/12
All spot on yet again. Never fail to disappoint.
12/06/12
great serivce once agian
12/06/12
No comment left by this customer.
12/06/12
parcel not delivered after 3 attempts even tho recipient was in now being sent back to me. not happy want a full refund please
12/06/12
No comment left by this customer.
12/06/12
Great service once again
12/06/12
No comment left by this customer.
12/06/12
Did the job, again. Thanks
12/06/12
very good price, easy to use.
12/06/12
morning or afternoon courier collection would be good
12/06/12
No comment left by this customer.
12/06/12
No comment left by this customer.
12/06/12
excellent
12/06/12
delivered next day at 08.58am.The monkey always delivers the goods
12/06/12
All went fine no problems
12/06/12
parcel monkey are the best
12/06/12
No comment left by this customer.
12/06/12
No comment left by this customer.
12/06/12
No comment left by this customer.
12/06/12
The best thing you could ever do is stop using city link! They are absolutely diabolical!
12/06/12
Great service!
12/06/12
City did not collect This happens all the time I paid for next day delivery and they did not collect I spent a total of 45 mins on the phone
12/06/12
excellent on time collection (and i hope delivery)
12/06/12
Picked up the package in time and handled with care, will use the service again and recommend it to friends!
12/06/12
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
12/06/12
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