We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,743 reviews.
very good service:)
02/06/12
No comment left by this customer.
02/06/12
No comment left by this customer.
02/06/12
No comment left by this customer.
02/06/12
real next day delivery, great picuk up and drop off
02/06/12
would be nice to have a morning or afternoon time slot
02/06/12
No comment left by this customer.
01/06/12
very helpfull, great service everytime.
01/06/12
For the courier better just not to collect a parcel than use contact no. and the order for "thursday" appears an order after 10 days???
01/06/12
My buyer was delighted with the swift delivery. Item picked up Monday, delivered Tuesday. So much cheaper and quicker than Royal Mail!!
01/06/12
Very easy step by step instructions even for a first time user like myself, Prompt service, Parcel arrived safely, Superb !
01/06/12
No comment left by this customer.
01/06/12
Delivered on time - not damaged - what more can you ask for ???? Many thanks !
01/06/12
Excelent customer services.. will deffo be using parcel monkey again.. thanks for an easy delivery!
01/06/12
When I ordered I didn't see anything about needing a Printer.
01/06/12
No comment left by this customer.
01/06/12
Really pleased with your service and will most definitely be using you again, thank you.
01/06/12
Nothing to add really, excellent service.
01/06/12
No comment left by this customer.
01/06/12
Everything was Good and will use again,Thanks
01/06/12
online track was not working
01/06/12
No comment left by this customer.
01/06/12
you didnt arrive when booked..i chased at 5.35, and it was agreed that if i didn't see the driver before 6, then he wasnt coming..
01/06/12
A great early pick up and value for money beyond any other website I've looked in before. Will certainly use for all my courier needs again.
01/06/12
No comment left by this customer.
01/06/12
Brilliant, thanks
01/06/12
No comment left by this customer.
01/06/12
PARCLEL ARRIVED SAFELY NAD IN THE TIME-SCALE. WATCH YOUR COURIERS FOR POOR HANDLING (DAMAGE).
01/06/12
No comment left by this customer.
01/06/12
All fine and thanks
01/06/12
VERY GOOD SERVICE WILL USE AGAIN
01/06/12
all on time
01/06/12
Excellent service, very useful and pleased with delivery times and your staff.
01/06/12
Very good pricing and service. Will recommend and use again, many thanks
01/06/12
i was very happy with your service my parcel was collect promply and delivered
01/06/12
After using the find the address function to enter the collection address details driver failed to collect on the details given
01/06/12
I paid for next day delivery BEFORE 12PM, it didn't arrive to my customer until the afternoon. Another poor performance from the Monkeys.
01/06/12
Poor service! Didn't collect on day stated, only to be told by the driver that he couldn't be bothered to collect as traffic was too busy!!!
01/06/12
No comment left by this customer.
01/06/12
Very good service in our experience. We will be using Parcel Monkey for our future orders
01/06/12
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