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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,743 reviews.
good, quick, reliable service,what it says on the box
06/06/12
Service quick, easy and reliable. Its a shame about the high insurance costs though
06/06/12
no hassle, easy to use on-line method of sending a heavy parcel which would orherwise have been difficult to get to a PO.
06/06/12
No comment left by this customer.
06/06/12
Cant fault your service , booked for a parcel to be collected at 8pm the night b4 and someone collected 10am the next morning :)
06/06/12
No comment left by this customer.
05/06/12
Excellent, very happy.
05/06/12
No comment left by this customer.
05/06/12
great service
05/06/12
No comment left by this customer.
05/06/12
No comment left by this customer.
05/06/12
no improvement needed, keep up the good work
05/06/12
Fantastic pricing, great communication. Just what I wanted
05/06/12
No comment left by this customer.
05/06/12
No comment left by this customer.
05/06/12
My parcel was meant to be picked up last wednesday and still hasn't. It's been a week now.
05/06/12
No comment left by this customer.
05/06/12
Used parcel force this time with parcel monkey-couldn't fault them. Previously used City Link - awful, no comparison!!
05/06/12
No comment left by this customer.
05/06/12
How about a real time tracking widget that I can install on the desktop? ParcelForce Amazing, CityLink V. Good, Nightfreight not great.
05/06/12
Fabulous service amazing
05/06/12
My parcel took 3 days to be collected and I'm not sure it's even been delivered yet! Won't be using you again! Extremely disappointed!
05/06/12
No comment left by this customer.
05/06/12
No comment left by this customer.
05/06/12
Excellent first class service as always always coillected on the day and delivered the next day wheather cornwall or scotland many thanks !
05/06/12
Great Service Always use Parcel Monkey, No Problems at all , Just sit back and relax A+++++++++++++++++++
05/06/12
No comment left by this customer.
05/06/12
No comment left by this customer.
05/06/12
Im not happy.coz someone received damaged parcel,i contact with You within 20 hours.waiting 10 days for answer.still not received
05/06/12
Thank you for a job well done x
05/06/12
Consignment ly428316 due for pickup 29/5. Still not collected to date 5/6.
05/06/12
as always a great service, thanks.
05/06/12
Not specifically a PM issue, but a collection 'slot' of 2-3 hours instead of waiting in all day for the courier would be very useful
05/06/12
No comment left by this customer.
05/06/12
Excellent service as always, prompt collection and no fuss next day delivery A++
05/06/12
city-link collected my parcels the one thing I dont like is not noing when they are going to pick up and waiting in allday!
05/06/12
no problems
05/06/12
Hi, best service ever!!!! 5+++
05/06/12
Very happy with the service. Excellent value for money and easy to book. Thanks
05/06/12
cant fault the service - very pleased
05/06/12
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