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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,913 reviews.
IT WOULD BE LOVELY IF CITY LINK COULD EITHER TEXT OR EMAIL TO SAY WHWN COLLECTION IS GOING TO BE MADE WAITING AROUND IS A BORE
19/04/12
We agree and hope this offer can be made available to our customers in the future.
No comment left by this customer.
19/04/12
An excellent and customer friendly service, will use again and will recommend to others
19/04/12
Thank you and it's great news that you will be recommending us.
You emailed a pick up date of 12th, you arrived on the 13th. Parcel tracking didn't work. No notification of arrival.
19/04/12
very good experience
19/04/12
VERY GOOD WELL DONE AND THANKS
19/04/12
it would help if collection times could bve more informative
19/04/12
No comment left by this customer.
19/04/12
great service - collected and delivered on time and cheap!
19/04/12
Went the extra mile to ensure delivery could be left in a safe place when recipient was out
19/04/12
excellent service as usual.
19/04/12
No comment left by this customer.
19/04/12
No comment left by this customer.
19/04/12
Excellent service, as always
19/04/12
No comment left by this customer.
19/04/12
No comment left by this customer.
19/04/12
No comment left by this customer.
19/04/12
Tracking Numbers don't work. Shree Maruti contacted late.
19/04/12
No comment left by this customer.
19/04/12
It would be very good except for a tatally botched delivery at the other end. (Including falsifying signature.)
19/04/12
excellent service
19/04/12
excellent service and will use again
19/04/12
No comment left by this customer.
19/04/12
1st time used and extremely good service, would definately use again for larger items
19/04/12
Our Response: Thanks very much for making your first order with us.
No comment left by this customer.
19/04/12
I really enjoyed Ur service. I suggest U improve by fixing a specific Collection Time because I had to stay indoors from morning until 3pm.
19/04/12
Thanks. Just as soon as the couriers can provide collection time slots we will offer them to our customers.
It was an excellent service, I would certinaly use it again.
18/04/12
120% perfect as always - thankyou.
18/04/12
No comment left by this customer.
18/04/12
Fantastic service, very easy to use - your survey should have an excellent button!!
18/04/12
If fedilise with time of collection like Hermes will be great....
18/04/12
No comment left by this customer.
18/04/12
not delivered on time!
18/04/12
No comment left by this customer.
18/04/12
Picked up fast and Delivered the next day , can't get better than that.
18/04/12
No comment left by this customer.
18/04/12
Great service as usual.
18/04/12
No comment left by this customer.
18/04/12
100%, as always. many thanks
18/04/12
your price to me has gone uo 33% and two orders this week have not been collsted how bad is that not happy David James
18/04/12
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