We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,774 reviews.
No comment left by this customer.
27/06/12
picked up on time and delivered quickly,would use again
27/06/12
That's great news, cheers.
No comment left by this customer.
27/06/12
Very good tha nk you
27/06/12
No comment left by this customer.
27/06/12
No comment left by this customer.
27/06/12
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27/06/12
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27/06/12
EXCELLENT!
27/06/12
Easy to use. It would be useful if you could show which couriers allow drop off at their local depots.
27/06/12
Very very good .. U guys were so quick thank u so much.
27/06/12
booked delivery for next day and only got it delivered after 4
27/06/12
Fantastic Service LIKE ALWAYS
27/06/12
Site was easy to use, organisation was fine. Citylink couldn't find my address, & only delivered, two days late, after I'd chased them up!
27/06/12
all very good as always. Perhaps cheaper insurance for those who've never claimed would be good?
27/06/12
Perfect as usual!!!!!!!
27/06/12
driver helpful, easy, quick, thank you
27/06/12
We always advise our customers to get to know their local driver as they will often work around your needs.
Excellent! And be even better if you/City Link gave estimated time of collection/delivery.
27/06/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Was not able to untick box to save credit card details. Forced into saving them to use service. Delivery successful and price good.
27/06/12
No comment left by this customer.
27/06/12
No comment left by this customer.
27/06/12
So far so good - very satisfactory service
27/06/12
No comment left by this customer.
27/06/12
Easy to use website! Cheapest about good service
27/06/12
Thanks very much and we hope you like the new look website too!!
THEPICK UP WAS REPORTED AS BEING VERY HELPFUL AND THE DELIVERY WAS THE SAME
27/06/12
No comment left by this customer.
27/06/12
No comment left by this customer.
27/06/12
wasnt delivered on time and was charged twice for the same delivery
27/06/12
Parcelmonkey excellent booking agents, sometimes City Link are very disorganised but not PM fault
27/06/12
excellent
27/06/12
Thanks To Gary Dennis morning collections are now achieved. Well Done, Gary. Thank You..
27/06/12
We always advise our customers to get to know their local driver as they will often work around your needs.
Aye you were canny.
27/06/12
Our Response: We are southern softies so don't understand what that means........lol
easy service, couldnt be better
27/06/12
No comment left by this customer.
27/06/12
No comment left by this customer.
27/06/12
No comment left by this customer.
27/06/12
thank you
27/06/12
Collected and delivered by city link, on time. Very good.
27/06/12
WENT WITHOUT HICKUP
27/06/12
First time we've used you, definitely use you again! Parcel picked up (courteously) on time and delivered to Italy with no hitches.
27/06/12
Thank's very much for making your first booking with us and we look forward to your next order.
