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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,915 reviews.
No comment left by this customer.
26/04/12
Not collected and being resheduled Delivery will now be over a week if they collect this time!!
26/04/12
Very Good Service as always, keep it going, Thanks A+++++++++++++++
26/04/12
I CAME HERE AFTER EXPERIENCING SOME BAD HANDLELING THROUGH PARCELS 2 GO SINCE USING YOU MY ITEMS HAVE BEEN SO FAR GOOD
26/04/12
Excellent news.
Add PayPal as a payment option!
26/04/12
PayPal is a very expensive and under their rules you can't pass these charges on to customers that wish to use this service. We know some resellers do charge for this service but it's not allowed so we can't offer it.
courier hasnt turned up!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
26/04/12
Our Response: Booked on the 19th, collected on Friday 20th and delivered on Monday 23rd!!!!!!!!!!!
No comment left by this customer.
26/04/12
I have used you several times. The service is always efficient and the price was excellent.
26/04/12
I took a gamble and went with a company that i hadn't heard of and you came up trumps, excellent price and superfast delivery!
26/04/12
That's great, thanks very much and we hope you keep coming back.
we have been sending parcels for the last year and upto now it has been 100 % thank you
26/04/12
Thank you very much for your long term orders.
swift fluid and easy. thanks
26/04/12
Very pleased with the service, very straight forward and easy to use, always on time, would highly recommend.
26/04/12
No comment left by this customer.
26/04/12
No comment left by this customer.
26/04/12
Helped me resolve an error I'd created very quickly too. Thank you
26/04/12
No comment left by this customer.
26/04/12
fantastic service, everytime.
26/04/12
No comment left by this customer.
26/04/12
Delivered Next Day As Usual, Fantastic Service.
26/04/12
No comment left by this customer.
26/04/12
All went smoothly and easy to book etc. Will use again for sure. Thanks
26/04/12
No comment left by this customer.
26/04/12
You said Nxt day delivery was collected Thursday and delivered Monday !!!!
26/04/12
Our Response: Towards the end of last week the depots involved in your order had some major IT problems. We put a warning up and blocked further bookings in these areas just as soon as we knew but sorry your were affected by this.
again excellent service
26/04/12
No comment left by this customer.
26/04/12
Customer very happy with delivery time, pick up time great. All in all if your prices are good I will be very happy to take my business to u
26/04/12
That's great news, Thanks very much.
No comment left by this customer.
26/04/12
fast effecient service
26/04/12
Collected on time, delivered on time. Does what it says in the tin.... Well done.
26/04/12
Thank you.
No comment left by this customer.
26/04/12
Brilliant service - really 100% door to door reliability and problem free
26/04/12
No comment left by this customer.
26/04/12
very quick and affective will definatley be using you in the future many thanks for all your help damien
26/04/12
Thanks very much Damien.
No comment left by this customer.
26/04/12
No comment left by this customer.
26/04/12
excellent service, can't ask for better...keep up the good work A+++++
26/04/12
Our Response: So it should have been 5 stars then....lol
No comment left by this customer.
26/04/12
GREAT PRICE AND SERVICE
26/04/12
No comment left by this customer.
26/04/12
This was a quick and efficient service. The goods arrived when they were supposed to and undamaged. Very Good!
26/04/12
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