We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
Three parcels next day one thee days
29/05/12
Now that I have got into the swing of putting the shipment through , I am very satisfied with the way you handle these. Thank you.
29/05/12
Thank you very much.
great thanks
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
Thank you for an easy, pleasant transaction. Excellent service. A++++++.
29/05/12
Our only complaint was with City Link who failed to collect the parcel as the driver called at the wrong house, so we had to drop it off.
29/05/12
Our Response: On behalf of the courier concerned please accept our apologies for the drivers error.
No comment left by this customer.
29/05/12
Booked for collection on a Monday - found out the previous Wednesday evening that it was to be collected following day. Caused stress
29/05/12
Our Response: Full collection details are given at the time of booking.
Always had good service before.Told Recipient next day delivery; VERY disappointed that did not arrive until 3 days later.
29/05/12
Our Response: Your item was booked on May 22nd, collected on the 23rd and delivered on the 24th!!
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
item did not arrive next day as I paid for, but not a problem.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
good service
29/05/12
Good collection service and quick delivery to destination thank you.
29/05/12
Great service - thank you!
29/05/12
Item received quickly however IT WAS BROKEN IN TRANSIT Driver was Courier and wife said looked guilty and couldn`t get away quick enough.
29/05/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Simple and clear web site, keen price and parcel collected and delivered to time.
29/05/12
quick and on time collection and delivery
29/05/12
No comment left by this customer.
29/05/12
Excellent Service as usual :o)
29/05/12
Always find the best prices and always reliable service
29/05/12
Fantastic news!!
Great service
29/05/12
A Quality reasonable priced courier service which collected and delivered at the times i requested will use again thanks.
29/05/12
Great to read you will be using us again. Thank's very much.
very good service the drive was realy helpfull.
29/05/12
Our Response: So it should have been 5 stars then........lol
No comment left by this customer.
29/05/12
great price and speed thanks a lot!!
29/05/12
excellent service as usual
29/05/12
yes great service once again. Thankyou. Tom
29/05/12
No problem and thank you Tom.
i have always had parcels collected and delivered by city link which you can track i could not track with nightfreight but still good servic
29/05/12
Our Response: Nightfreight detailed tracking will be coming later in the year as will some other improvements too.
Unexpectedly easy. Quick, hassle free and economical. Who could ask for more?
29/05/12
No comment left by this customer.
29/05/12
No comment left by this customer.
29/05/12
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