We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,774 reviews.
top class service
02/07/12
boxed were a bit smaseh on arrival
02/07/12
My reputation relies on items being delivered as quickly as possible at a reasonable cost. I forget the rest and use the best Parcel Monkey.
02/07/12
Parcels collected very late in the day and so delivery was not 24 hours due to city link dragging their heels...
02/07/12
all fine, thanks
02/07/12
No comment left by this customer.
02/07/12
So far so good. Thanks you.Crucial that immediate online response is available, which of late you have provided.
02/07/12
No comment left by this customer.
02/07/12
Fast easy service and good communication.
02/07/12
very quick efficient servIce thank you
02/07/12
I think you should offer discounted rates for regular customers
02/07/12
No comment left by this customer.
02/07/12
Very straight forward will use again
02/07/12
No comment left by this customer.
02/07/12
Excellent service cracking delivery speed many thanks
02/07/12
will use again.very quick
02/07/12
I love the way you guys work, nice informal approach bur super efficient service!
02/07/12
there was not no problem thanks for a good service.
02/07/12
No comment left by this customer.
02/07/12
I really cant fault your service. The price was great and the goods arrived quicker than i expected them to. Thanks very much.
02/07/12
Took 3 days to collect and many phone calls to chase up - not acceptable
02/07/12
Great service. Easy to look at and compare prices. Would definately use again and recommend to others.
02/07/12
Excellent service again may thanks will keep using you.
02/07/12
VERY GOOD SERVICE.
02/07/12
No comment left by this customer.
02/07/12
No comment left by this customer.
02/07/12
On this occasion my parcel was picked up on a Friday, which can be a bit hit and miss.
02/07/12
No comment left by this customer.
02/07/12
Even better than carlsberg
02/07/12
easy and reliable thanks
02/07/12
Really good, easy to use online service. Would definitely recommend.
02/07/12
No comment left by this customer.
02/07/12
No comment left by this customer.
02/07/12
No comment left by this customer.
02/07/12
Terrible service, no contact about collection, cancelled without notification. Awful. Will not use again.
02/07/12
A very good system, and i will use your company again, its just a same that you do not do a same day collection say if we order before 10am
02/07/12
City Link stopped this option back in October. Let's hope they decided to bring it back soon!!
EXCELLENT SERVICE
02/07/12
Parcel still not delivered. Never use again.
02/07/12
Our Response: An attempt was made last week but no one was in to receive it.
Good service need more information on when the pick service is
02/07/12
No comment left by this customer.
02/07/12
