We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,744 reviews.
TWO failed collections by Citi Link
07/06/12
No comment left by this customer.
07/06/12
over all very efficient.happy with the service
07/06/12
Fab service. Kept well informed by the system. Easy to use. Pick up prompt. No improvement needed!
07/06/12
Failed pickup by Courier, Courier refused to re-schedule, your website would only supply Courier phone number..rubbish!
07/06/12
No comment left by this customer.
07/06/12
all excellent!!
07/06/12
Waited all day for collection.No show.Collected on second day.Not bad otherwise, much the same as all the other companies.
07/06/12
no problems at all, pleased.
07/06/12
good service and cheap
07/06/12
super the city link drives were very carful with my package and very pleasant to deal with
07/06/12
easy to use service. would be even better if you could state what part the parcel would be collectedof the day you would collect fr
07/06/12
Service was very slow, six days late on collection.
07/06/12
No comment left by this customer.
07/06/12
Collected on time and delivered on time for a great price. Thank you.
07/06/12
detailed time of courier arriving to pick up
07/06/12
Thank you for an excellent prompt service Ignore my vote it was incorrect!
07/06/12
No comment left by this customer.
07/06/12
very good service
07/06/12
Excellent service.
07/06/12
Courier went to wrong address to collect parcel. Rang numbers given on print off strip - got nowhere. No one seemed interested until this!!
07/06/12
Great Job Thanks guys
07/06/12
No comment left by this customer.
07/06/12
Good quick service
07/06/12
Good all-round service.
07/06/12
No comment left by this customer.
07/06/12
Sounding like a record City Link where awesome as usual.6*service from my driver Phil
07/06/12
No comment left by this customer.
07/06/12
great
07/06/12
Much better tracking service than last time with Nightfreight, many thanks :)
07/06/12
POOR!!! - Paid for 'Next Day Delivery'. Collected on Thursday 31st @ 1625hrs, confirmation of its arrival 6th June! My buyer not happy.
07/06/12
No comment left by this customer.
07/06/12
excellent service
07/06/12
prompt pick up at half ten. Quick and easy . thank you
07/06/12
Quick and painless way to get parcels shipped without entering long term volume agreements
07/06/12
No comment left by this customer.
07/06/12
great service and good value for money.
07/06/12
good ty
07/06/12
Very good service as usual!
07/06/12
the best service i have found bar none. great prices, great service. if it ain't broke don't fix it.
07/06/12
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