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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,011 reviews.
Service is great and delivery good, but hefty price rise not good:-(
30/04/12
Collection very unfussy & delivery spot on
30/04/12
No comment left by this customer.
30/04/12
Parcel arrived in Finland in good condition & good time. Thank you.
30/04/12
1st class collection and delivery, thank you.
30/04/12
plain sailing throughout no problems, will use you in the future.
30/04/12
great service as always, thanks.
30/04/12
No comment left by this customer.
30/04/12
Pick up described very efficient service . I was able to track the parcel and it arrived no problem Thanks.
30/04/12
No comment left by this customer.
30/04/12
No comment left by this customer.
30/04/12
No comment left by this customer.
30/04/12
good prices, prompt pick up & delivery.
30/04/12
FIRST TIME USED YOU AND VERY IMPRESSED.SO EASY!!!
30/04/12
Thanks very much for making your first order with us.
As well as booking a collection from home, could an option be added for drop off at City-Link local depot, please.
30/04/12
No comment left by this customer.
30/04/12
No comment left by this customer.
30/04/12
reliable service
30/04/12
No comment left by this customer.
30/04/12
great service which is why i'll keep coming back
30/04/12
Thanks very much.
The service was as good as always; so far we never had any problems with either pick up or delivery.
30/04/12
Item wasn't collected on the day specified, had to rearrange collection, wasted 2 days staying in all day, pathetic service by Courier
30/04/12
A very reliable service with good online tracking.
30/04/12
Aparcel was picked up and deliveried perfectly with time frame and undamaged.
30/04/12
i was appuled to find the driver had not read the address correct and then the next day they driver had dissapeared. i won't b using again
30/04/12
Our Response: We can't control the actions of a driver as they don't work directly for us. However we will pass your comments on to the courier concerned.
No comment left by this customer.
30/04/12
if i could put Excellent i would, top service every time many thanks
30/04/12
reliable as always, brilliant service.
30/04/12
No comment left by this customer.
30/04/12
No comment left by this customer.
30/04/12
Can not fault the service. Thank you...
30/04/12
Very reliable company and very happy with the service. Thanks
30/04/12
Thank you very much.
Excellent service, no issues.
30/04/12
No comment left by this customer.
30/04/12
Every thing went as it was expected to. Which is how it should be! Thank you.
30/04/12
As usual - PERFECT. Great price, no problems at all.
30/04/12
No comment left by this customer.
30/04/12
Good service. Shame about the price increase. Will look for cheaper option
30/04/12
fast service A*****
30/04/12
Prompt collection and delivery at time/date arranged. Thankyou
30/04/12
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