We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,743 reviews.
No comment left by this customer.
10/06/12
No comment left by this customer.
10/06/12
spot on
10/06/12
Would have been good to know the approximate time of collection rather than between 8am and 8pm
10/06/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
The parcel was not collected. There has never been a problem previously. Always the same business address (A J Storage). Reply please.
10/06/12
Great service at an amazingly low price!
10/06/12
We had 2 couriers who called for the parcel ! So something went wrong with your process! But it was the best price and a good service.
10/06/12
Our Response: Sorry to read that City Link sent two drivers to collect your item.
I would like to thank Parcel Monkey for an exceptional service. Parcel picked up late afternoon and delivered the next day at10.30am
10/06/12
That's music to our ears!!
No comment left by this customer.
10/06/12
as always
10/06/12
excellent service
10/06/12
Very easy as usual.
10/06/12
PAYPALLLLLLLLLLLLLLLLLLLLLLLLLLLLLL
10/06/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
No comment left by this customer.
10/06/12
Very good service.
10/06/12
No comment left by this customer.
10/06/12
Picked up on time. Thank you.
10/06/12
No comment left by this customer.
10/06/12
All good thanks
10/06/12
Great price and service.
10/06/12
All good and went as planned
10/06/12
I got a quote for my parcel to be collected on friday 1st june and to be delivered on the saturday 2nd june however it was not untill wed 6t
10/06/12
Our Response: You did not book and pay for a Saturday delivery.
excellent collection thank you
10/06/12
ANOTHER SUBERB DELIVERY, PROMPT & RELIABLE SERVICE, MANY THANKS!
09/06/12
my daughter failed to locate the parcel by the door and the courier had to come back. he was very sweet about it.
09/06/12
That's great to see that despite a customers error the courier still came back again to avoid a delivery delay.
No comment left by this customer.
09/06/12
great service thanks
09/06/12
Great delivery time, nice helpful driver and parcel arived safely and very cheap prices!!!!! Thank you
09/06/12
brilliant thank you all very much
09/06/12
No comment left by this customer.
09/06/12
No comment left by this customer.
09/06/12
Excellent service - good value (and I looked around at a lot!!), polite friendly pick up and successful delivery - all v pleased!
09/06/12
fast delivery. however, some delicate parts were broken as delivery man did not handle with care
09/06/12
Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Quick and simple - easier than I thought it would be - very pleased with service - will use again, i'm sure.
09/06/12
Cheap, good service. Just wish had rough guide of collection times
09/06/12
Just a fantastic service
09/06/12
Quick, cheap and easy. Thank you
09/06/12
great service
09/06/12
Thank you, parcel delivered following day. Excellecnt service!
09/06/12
Your service was excellent. Sadly the ebay buyer was a scammer. with your documents I am able to prove this as I have record of him signing
09/06/12
It's great to see that with our info you can win your case against a scammer.
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