We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,743 reviews.
No comment left by this customer.
09/06/12
collection on time arrived safely!
09/06/12
My parcel was collected mid-morning, which meant that I didn't have to stay at home all day - a nice bonus! Delivery time was as promised.
09/06/12
Picked up late and delivered by midday - great service.
09/06/12
No comment left by this customer.
09/06/12
Good service, Picked up in good time and delivered correctly
09/06/12
excellent thank you
09/06/12
Fabulous picked up one day delivered the next, excellent service,and the chap was lovely too thankyou J Richards
08/06/12
Very good service but I dropped the parcel off at the depot a day early and then the driver still arrived the next day.
08/06/12
Service is easy to use and the collection was as required. Excellent service and prices. Thank you
08/06/12
No comment left by this customer.
08/06/12
Quick, value for money service; parcel arrived next day as planned
08/06/12
Another perfect collection and delivery
08/06/12
Collection fine. Delivery scheduled for next working day, 6 June, but package stuck in Epsom depot and not delivered until today, 8 June.
08/06/12
Good service, thanks
08/06/12
Parcel was due for pickup 6h June - still not picked up . What else is there to say ?
08/06/12
The parcel was collected the day after it was supposed to be picked up, a call would have been nice. Not impressed.
08/06/12
Still not collected the parcel after the ed ot eh 3rd working day and 2 re-bookings. Having to reimburse buyer compensation
08/06/12
Very impressed, with your competitive, no hassle service!
08/06/12
excelletnt your part, however i always drop my parcel inot my local parcel force depot,hard work as none of the staff are aware of your firm
08/06/12
Collected, delivered just as requested, no hassel
08/06/12
Easy to buy, easy to track deliveries and collections.
08/06/12
No comment left by this customer.
08/06/12
very good service. top marks
08/06/12
Excellent Service - Cannot Fault both in terms of collection, delivery and cost! - Many thanks
08/06/12
Great service, will certainly use it again.
08/06/12
No comment left by this customer.
08/06/12
Super service
08/06/12
Very sensibly priced. collection and delivery dates as promised.Many thanks.
08/06/12
No comment left by this customer.
08/06/12
happy with service thanks
08/06/12
No comment left by this customer.
08/06/12
the parcel hasnt arrived and seems to be lost, not happy, obviously, this isnt your fault, its Couriers.
08/06/12
Touy site is 1st class but Courier are dreadfull. The break so much, do not leave cards when customers are out. 90% of business now to UPS
08/06/12
Package arrived safely. Confusing instructions regarding Customs Labels on website.
08/06/12
if the scedule of pickup could be for smaller slots, instead of waiting all day for it
08/06/12
No comment left by this customer.
08/06/12
No comment left by this customer.
08/06/12
Excellent service and price as always !
08/06/12
Very disappointed in the service I have received from Courier. Due to the company’s incompetence the contents of my parcel are damaged.
08/06/12
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