We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,075 reviews.
All cool.
08/07/12
Worked like a dream. Zero problems and a bargain too! Why go elsewhere?
08/07/12
Cheers and we think the same too!!
always a very good service,
08/07/12
Quick, easy, simple
08/07/12
As usual, on time and no problems.
08/07/12
Excellent quick service no problems what so ever Thx
08/07/12
No comment left by this customer.
08/07/12
No comment left by this customer.
08/07/12
An excellent service. I never knew you existed! I shall use you in future.
08/07/12
Thanks very much for making you first order with us and please spread the word :-)
No comment left by this customer.
08/07/12
No comment left by this customer.
08/07/12
No comment left by this customer.
08/07/12
PM excellent but City Link are very disorganised and unreliable for collection. Nightfreight havn't quite got the plot either!
08/07/12
Excellent service right through.
08/07/12
great service , thanks alot, will use you again.
08/07/12
Thank you very much.
The service was great, quick pick up and delivery, a pleasure doing business with you. Many thanks
07/07/12
Thanks for your first order and it's a pleasure working with you too.
Collection and delivery spot on.
07/07/12
polite driver, great service - package arrived a day early - thanks again!
07/07/12
Fantastic news, Thanks very much.
Super easy to use. Takes no time at all. Will use again. Thanks.
07/07/12
No comment left by this customer.
07/07/12
No comment left by this customer.
07/07/12
The driver who collected the parcel was unfriendly, abrupt and rather rude. He also wanted to know what was in the parcel. Not impressed.
07/07/12
Our Response: We are sorry for the actions of the courier driver and we will contact the company he works for. He does have a right to ask what the contents are though in case they are prohibited.
First time ive used a courier collection/delivery service.Parcel Monkey was suggested to me by my local city link driver.You tick the boxes!
07/07/12
That's music to our ears!!
No comment left by this customer.
07/07/12
No comment left by this customer.
07/07/12
All went according to plan - well done!
07/07/12
good service
07/07/12
Brilliant, Germany in 3 days.
07/07/12
We are very pleased with our International services too.
Very efficient service. I use you regularly for business parcels.
07/07/12
Thank's very much for your regular bookings.
Highly unsatisfied with the services provided by your partner Courier. Delivery guy didn't come on the scheduled day and morever they lie.
07/07/12
Our Response: According to the tracking they tried twice to deliver but no one was in.
No comment left by this customer.
07/07/12
No comment left by this customer.
07/07/12
Thanks for an Aplus service
07/07/12
item arrived at destination in good condition
07/07/12
As per usual, easy efficient service and excellent value done with a minimum of effort
07/07/12
It's great - Why use anyone else when Parcel Monkey is the best value?
07/07/12
We try and offer market leading prices so we are glad to see you agree.
Very good
07/07/12
No comment left by this customer.
07/07/12
No comment left by this customer.
07/07/12
I found your service brilliant, despite having reservations, after reading a few bad reports.
07/07/12
Thank you. Read the reviews below to get a good idea of how we perform. In most problem cases the issues relate to the actions of the individual courier driver or network errors not ParcelMonkey.
