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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,013 reviews.
Have struggled with my larger parcels with Hermes for a while and am surprised to find you are as cheap and deliver quicker with less fuss.
30/04/12
Very good service, next day delivery & easy to track online. Would use again.
30/04/12
1st time ive used your company , cant fault anything , and will defo recommend and use again thanks for a great service
30/04/12
No comment left by this customer.
30/04/12
No comment left by this customer.
30/04/12
No comment left by this customer.
30/04/12
parcel was not delivered even though the recepient gave instuctions. customer is now charging us £700+vat labour charges on lost work
30/04/12
Quite reliable and trustful services, just wish sometimes to have really more attention to fragile items.
30/04/12
No comment left by this customer.
30/04/12
No comment left by this customer.
30/04/12
No comment left by this customer.
30/04/12
We found the service fast,efficient and more reasonably priced than other couriers.
30/04/12
Excellent news.
Been advised by recipient that goods have received considerable damage in transit and are inoperable. Very disappointed.
30/04/12
Our Response: Sorry your item was damaged in transit. Please contact our support team who will help you start a claim.
As ever your service is second to none. Well done.
30/04/12
was collected on the day and the customer was very happy with the delivery service
30/04/12
No comment left by this customer.
30/04/12
No comment left by this customer.
30/04/12
Excellent service, I had city link deliver my parcel, very quick very efficient and good value, many thanks!
30/04/12
No problems, very efficient.
30/04/12
No comment left by this customer.
30/04/12
Great! everything arrived when it should. I've used many times before, and will use many times again!
30/04/12
Excellent service. Parcel was collected promptly on the date specified and delivered the next day.
30/04/12
Please give discount to existing customers.
30/04/12
Great Job! On time and a bargain price, thanks!
30/04/12
we were told that collection would be 24th - didnt happen until 25th as it had not gone on your system!!!
30/04/12
Our Response: Sorry but it's the carriers IT system that was at fault.
No comment left by this customer.
30/04/12
Great service, very easy to use. Parcel collected from my workplace, no problems. Will definately use again.
30/04/12
No comment left by this customer.
30/04/12
No comment left by this customer.
30/04/12
So much cheaper than any other company
30/04/12
easy web site.Great service pick up and delivery.
30/04/12
No comment left by this customer.
30/04/12
Good service although the driver wasn't very happy as he couldn't find my house.
30/04/12
No comment left by this customer.
30/04/12
Great thanks.
30/04/12
BRILL TA
30/04/12
courier failed to make collection on the specified day and then failed to make contact to advise of a problem
30/04/12
No comment left by this customer.
30/04/12
No comment left by this customer.
30/04/12
Excellent service. All went exactly as it should and on time. Would use again.
30/04/12
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