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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,011 reviews.
You ignored my collection timing instructions causing unnecessary hassle, phonecalls and cost!!
01/05/12
fantastic as always x
01/05/12
No comment left by this customer.
01/05/12
The best and the easiest parcel service I have found. Thankyou
01/05/12
Thank you.
Waited 2 days for collection, customer went on holiday over the weekend and wasnt happy about late delivery
01/05/12
none really, good service, parcel arrived exactly as promised, many thanks.
01/05/12
Booking long parcels (3 to 5m) on same day collection would useful. Also tracking
01/05/12
Maybe in the future something like that can happen with Nightfreight.
All good. Except your shipping labels are not easy to fold to fold and fit for parcel. It's not clear what you want displayed.
01/05/12
No comment left by this customer.
01/05/12
excellent as always ,
01/05/12
No comment left by this customer.
01/05/12
No comment left by this customer.
01/05/12
We have been satisfied with your service except for 2 ocassions when using Night Freight they have failed to pick on day stated by you.
01/05/12
No comment left by this customer.
01/05/12
Parcel was collected on time, and delivered directly as was promised all for £7.50,fantastic service,doubt you could improve this service.
01/05/12
That's great to read as we try to make things easy for our customers when booking with us.
good service
01/05/12
cheap and easy - better than the useless ****ers at Parcels2Go
01/05/12
Your thoughts are very welcome but please stop the bad language.
we are very pleased with the service, collection and delivery as predicted and able to track on line, excellent. thank you
01/05/12
Amazing company alway collected and delivered next day as stated
01/05/12
an am/pm collection would be nice
01/05/12
We agree with you but we can only offer what the couriers say they can manage and that's an "any time" collection window.
No comment left by this customer.
01/05/12
Excellent service, nothing to add. Thank you
01/05/12
Great service and cheaper then previous couriers. Thank you.
01/05/12
No comment left by this customer.
01/05/12
driver didn t turn up to collect parcel. we had to drive to depot at 7.30pm to drop parcel off. also cost me £2.28 for the phone call to PM
01/05/12
Perfect !!!!
01/05/12
No comment left by this customer.
01/05/12
Really easy setup, really fast service, will definately use again and recomending to friends!
01/05/12
No comment left by this customer.
01/05/12
No comment left by this customer.
01/05/12
No comment left by this customer.
30/04/12
EVERYTHING WENT AS PER INSTRUCTIONS NO PROBLEMS AND DELIVERED ON TIME
30/04/12
Thanks for getting one of my parcalls to an addressee that initially gave me a wrong address
30/04/12
No comment left by this customer.
30/04/12
No comment left by this customer.
30/04/12
Many thanks once again, for a brilliant service
30/04/12
No comment left by this customer.
30/04/12
Excellent service,Will use again for sure.
30/04/12
Fantastic Service, absolutely brilliant. Efficient, quick and cheap. Please dont change, especially the prices as I will be using again:) TY
30/04/12
No comment left by this customer.
30/04/12
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