We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,744 reviews.
No comment left by this customer.
13/06/12
Service was great, only minor issue did not pick up within the time frame asked when booked, only over by half an hour but still inconvenien
13/06/12
No comment left by this customer.
13/06/12
No comment left by this customer.
13/06/12
No comment left by this customer.
13/06/12
No comment left by this customer.
13/06/12
Came and picked up parcel as agreed for a 3rd of the price that others asked for. Excellent!
13/06/12
No comment left by this customer.
13/06/12
No comment left by this customer.
13/06/12
No comment left by this customer.
13/06/12
1st class service !!
13/06/12
Excellent service.
13/06/12
No comment left by this customer.
13/06/12
Your sevice was fine, unlike Parcel Force. As well as lossing one of the parcels their telephone system cut me off 4 times!
13/06/12
did what it says on the tin, and prices are generally very good. Sometimes you have to fiddle on the site to get the right price not all cou
13/06/12
No comment left by this customer.
13/06/12
Parcel was not collected, and no contact from courier. Finally delivered after I took to depot 5 days after original delivery date.
13/06/12
The parcel is still outside my house awaiting collection! 14:40pm Weds.
13/06/12
No comment left by this customer.
13/06/12
Courier failed to collect not once but twice. A refund or compensation and explanation would be appreciated. Appalling service
13/06/12
Package was packaged only adequately (bubble wrap and brown paper) but was received in good condition (only slight tear to brown paper)
13/06/12
No comment left by this customer.
13/06/12
Didn't collect when arranged, my customer got her orders on Monday instead of Friday meaning I lost business as they were needed for a weddi
13/06/12
Not had any problems - easy & clear system to use.
13/06/12
That's music to our ears!!
perfect. thanks.
13/06/12
No comment left by this customer.
13/06/12
No comment left by this customer.
13/06/12
Great Service as usual. Don't know what happened last time when you didn't turn up!
13/06/12
Excellent service once again, thank you
13/06/12
No comment left by this customer.
13/06/12
Delivery driver was excellent
13/06/12
No comment left by this customer.
13/06/12
Excellent price, easy to deal with - will certianly use again.
13/06/12
You provide a very good service
13/06/12
No comment left by this customer.
13/06/12
An indication of pick-up time, i.e am or pm would be very helpful.
13/06/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Very easy to use good value for money
13/06/12
Always happy to use this service as my need is not regular but Parcel Monkey ensures good rates anyway
13/06/12
Perfect sevice, this is my second use of Parcel Monkey and you can't fault them, thanks :-)
13/06/12
Thank you very much.
as always,fantastic service,great driver came and collected and as promised it was delivered next day! many thanks
13/06/12
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