We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,744 reviews.
Reliable and efficient service
13/06/12
very late collection - after 5.30 and was not delivered until 3 days later!
13/06/12
No comment left by this customer.
13/06/12
Easy to use service & very reasonable price.
13/06/12
No comment left by this customer.
13/06/12
Very bad service
13/06/12
Not so much your fault, but Courier have proven to be utterly useless on the last 2 occasions. Won't be using again
13/06/12
easy to book and prompt pick up.
13/06/12
Had to rebook as driver didn't arrive as requested
13/06/12
I sent my item and upon delivery it was damaged. Three big scratches on the top even though it was packaged thoroughly...
13/06/12
No comment left by this customer.
13/06/12
My parcel was not colllected i was offered discount from my next order however i request a full refund and took my business elswhere
13/06/12
No comment left by this customer.
13/06/12
No comment left by this customer.
13/06/12
No comment left by this customer.
13/06/12
oops sorry, brushed screen on phone and pressed wrong button. very satisfied with service
13/06/12
I payed for next day collection & 24hrs delivery but I had to contact Courier when they failed to pick up they never delivered on tim theI
13/06/12
No comment left by this customer.
13/06/12
Thank you great service
13/06/12
Excellent service
13/06/12
Spot on thanks!!
13/06/12
Spot on yet again!!!!
13/06/12
Courier very prompt, customer very satisfied with City Link delivery
13/06/12
all really good thank you
13/06/12
On the time , without any problems , good service.
13/06/12
No comment left by this customer.
13/06/12
No comment left by this customer.
13/06/12
No comment left by this customer.
13/06/12
Everything went very well, no problems at all.
13/06/12
No comment left by this customer.
13/06/12
picked up on time, delivered on time, no damage. Job done
13/06/12
parcel collected on time and by pleasant driver :)
13/06/12
No comment left by this customer.
13/06/12
Excellent throughout. Don't know if you can already but would like to be able give recipients a tracking number.
13/06/12
Excellent service but I resent having to put cartoon monkeys on shipping labels I'm sending to my customers.
13/06/12
No comment left by this customer.
13/06/12
Fast and easy
13/06/12
No comment left by this customer.
13/06/12
First collection date was missed for no apparent reason, but once recollected delivery was great.
13/06/12
Great!
13/06/12
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