We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
seamlessly, excellent value, I did not have to do anything!
19/06/12
No comment left by this customer.
19/06/12
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19/06/12
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19/06/12
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19/06/12
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19/06/12
very fast reliable service.
19/06/12
Excellent service
19/06/12
the person you are collecting from said its your fault that I dont have my goods as yet. So someone is lying
19/06/12
No comment left by this customer.
19/06/12
Always excellent. Only complaint you ignored my request for a refund on a parcel which was cancelled and therefore not collected!!
19/06/12
Good service
19/06/12
No comment left by this customer.
19/06/12
No comment left by this customer.
19/06/12
No comment left by this customer.
19/06/12
Seamless - I never realised how cheap and simple it is to send a parcel!
19/06/12
Music to our ears!!
Use Parcel Monkey to send business mail regularly - couriers have always collected and delivered on time.
19/06/12
Fantastic news!!
great service will use again
19/06/12
No problems
19/06/12
Always excellent service, no complaints!
19/06/12
No comment left by this customer.
19/06/12
No comment left by this customer.
19/06/12
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19/06/12
No comment left by this customer.
19/06/12
Not Parcel Monkey but the delivery co- citilink which were just dreadful. paid for next day, arrived 3 days later. Failed to collect
19/06/12
No comment left by this customer.
19/06/12
Most impressed with the service and most definitely will use your service over and over again, and more than happy to recommend to others.
19/06/12
Thank you and it's great to see you will be recommending us too!!
No comment left by this customer.
19/06/12
I was not impressed with the tracking service being updated on the website. My parcel was delivered at 4.07pm and was not updated until 8.30
19/06/12
Our Response: Sorry but the tracking information is updated by the courier company and not Parcel Monkey.
The courier company to turn up
19/06/12
Our Response: Your order was booked on June 12th and collected on June 13th. An attempt was made on June 14th to deliver but no one was there. The item was then successfully delivered on June 15th.
No comment left by this customer.
19/06/12
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19/06/12
No comment left by this customer.
19/06/12
Courier arrived 2days after it was booked and refused to take 1item saying it was not booked wg
19/06/12
Excellent first class service
19/06/12
service is great staff is very helpful
19/06/12
Thank you very much.
The item was not collected, despite phoning Courier said 5-6pm I had to drive to the Courier depot late 7-8pm after waiting at office
19/06/12
No comment left by this customer.
19/06/12
No comment left by this customer.
19/06/12
No comment left by this customer.
19/06/12
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