We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,744 reviews.
Excellent price and service, a smaller pickup window time would be nice though.
15/06/12
good quality service
15/06/12
Fromk Kenilworth to Holland in 2 days - excellent! - will use you again if (unlikely) there's another time
15/06/12
Thanks and even if you don't send much at least you know where we are when needed.
No comment left by this customer.
15/06/12
Really good reliable and easy to use service; have used before and will use again. Thank you.
15/06/12
good service, thank you
15/06/12
Nightfreight due to collect on Monday. Collected Tuesday. Customer waited in on Tue. Del weds, customer out. Eventually delivered Thursday.
15/06/12
Our Response: On behalf of the courier concerned please accept our apologies for the late collection and subsequent issues.
I have no complaints or suggestions. The service was perfect, cheaper and fast. Got to Germany in 2 days. Excellent.
15/06/12
Thank you for using our ParcelForce International service.
No comment left by this customer.
15/06/12
No comment left by this customer.
15/06/12
first class service. Quick,efficient and economic.
15/06/12
No comment left by this customer.
15/06/12
No comment left by this customer.
15/06/12
No comment left by this customer.
15/06/12
again today my collection hasnt happened
15/06/12
Took a week to collect parcel, went to another courier, no problem, gave Courier another chance, they collected a day later than booked.
15/06/12
.
15/06/12
No comment left by this customer.
15/06/12
Giving me an idea of a what time of day my collection is being made would be a great help as someone has to wait in all day for the van...??
15/06/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
15/06/12
No comment left by this customer.
15/06/12
Excellent service
15/06/12
No comment left by this customer.
15/06/12
smaller time slot would be useful
15/06/12
No comment left by this customer.
15/06/12
The package should be pick-ed up on the 11th as we booked but only on the 12 th was pick-ed up.
15/06/12
No comment left by this customer.
15/06/12
Excellent service, prompt collection and both packages were delivered on time. Keep up the good work! Thank you!
15/06/12
great service
15/06/12
Very good and quick service, easy to use and very competitive, Thank you.
15/06/12
good and reliable
15/06/12
Always the best..
15/06/12
No comment left by this customer.
15/06/12
good service . thanks
15/06/12
No comment left by this customer.
15/06/12
thank you . excellent service, no hssle , brilliant
15/06/12
Always pleased with service :-) 5*
15/06/12
parcel force was far better than ****y link!! Brilliant parcel force. Parcel Monkey you need to get rid of ****y link!!
15/06/12
Did not arrive did not leave message did not telephone I am very disappointed and I want a refund
15/06/12
No comment left by this customer.
15/06/12
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