We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,075 reviews.
No comment left by this customer.
13/07/12
Arrived broken
13/07/12
Our Response: I am sorry to read that. Please contact our online support team who will look into this for you.
As always, fantastic service and pick up when you say you will! Highly recommended...
13/07/12
No comment left by this customer.
13/07/12
Parcel to NZ. Odd start - Parcelforce to Slough - but the delivery met all my expectations and the price was very good - thanks very much.
13/07/12
Our PM International service goes via our hub then onto it's final destination. We are very pleased you like this new service of ours.
the item was broken due to delivery not careful
13/07/12
No comment left by this customer.
13/07/12
No comment left by this customer.
13/07/12
Honestly I don't think it could be any easier.... 'Cheap and reliable'... You can use that if you want :)
13/07/12
:-)
No comment left by this customer.
13/07/12
excellent service and an excellent price
13/07/12
Thanks very much.
Great job.........
13/07/12
No comment left by this customer.
13/07/12
Parcel Monkey, this is the best parcel delivery service you can find. Iwould rate them as not just very good but EXCELLENT
13/07/12
That's music to our ears!!
No problems.
13/07/12
No comment left by this customer.
12/07/12
IT WAS A TOTALLY SIMPLE TRANSACTION. WHAT MORE COULD ONE WANT? THANK YOU
12/07/12
Very efficient and user friendly website! Could have done with little more warning about printing labels but great service!!
12/07/12
No comment left by this customer.
12/07/12
Excellent service, however would like further reductions for loyal customers.
12/07/12
In most cases our rates are market leading and about to get even better with our new 48hr service going live very soon!!
cannot believe how quickly the parcel was delivered, very well done
12/07/12
No problems
12/07/12
Quality service
12/07/12
100% satisfactory
12/07/12
i'd need more than 140 characters...
12/07/12
No comment left by this customer.
12/07/12
PM are the very best, after 2 years of my business using PM I have never been let down,they are the best 100%
12/07/12
That's great to read and thanks very much for your long term business.
Seemed too cheap to be true but perfect service. Easy to arrange, collected and delivered on time. Very happy, will definitely use again.
12/07/12
Fantastic news!!
Price Rises + Not Delivering + No refund = Unhappy, im off else where, 15+ pages worth of transactions you will no longer be getting
12/07/12
Our Response: We still offer the best prices for City Link despite their price increases implemented to all in March. Refunds are paid within 7 days of the collection date.
My courier did not arrive causing me serious customer problems. Nobody answered at night freight. Very unhappy
12/07/12
No comment left by this customer.
12/07/12
Very quick service thank you
12/07/12
Parcel picked up without fuss and delivered the next day as promised
12/07/12
Easy to book a delivery online and the courier came when expected
12/07/12
No comment left by this customer.
12/07/12
Great service, however I was unable to track my parcel once it arrived at the delivery centre for shipping from UK to Australia.
12/07/12
We had a few tracking problems in the early days of our new International service but it's all good now.
Excellent service again, trouble free, easy to use website, and city link won the order again
12/07/12
No comment left by this customer.
12/07/12
Excellent service and so simple to use, takes the worry away from delivering/recieving large items
12/07/12
No comment left by this customer.
12/07/12
