We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,746 reviews.
No comment left by this customer.
18/06/12
The Courier is always on time, courteous and helpful
18/06/12
No comment left by this customer.
18/06/12
arrived on the time said, very pleased with service
18/06/12
Very good service at a very good price. Thanks.
18/06/12
No comment left by this customer.
18/06/12
lost the parcel and Courier didnt give a f*ck
18/06/12
Our Response: We find it hard to believe that they wouldn't care as we will claim from them for it. Sorry your item has been lost and we will compensate you for this.
good communication and everything was on time and the goods were undamaged
18/06/12
No comment left by this customer.
18/06/12
If I had a time for pick up then wouldnt have had to stay in all day so feels annoying. Otherwise great.
18/06/12
No comment left by this customer.
18/06/12
Fantastic service, super fast and incredibly competitive prices
18/06/12
I can't comment without more experience of your service.
18/06/12
No problem with Parcel monkey but product sent was broken beyond repair on arrival by City Link. Claim in progress
18/06/12
Sorry to read that your item was damaged in transit.
No comment left by this customer.
18/06/12
No comment left by this customer.
17/06/12
better account layout.
17/06/12
No comment left by this customer.
17/06/12
No comment left by this customer.
17/06/12
very pleased exellent service will use again
17/06/12
Turn up on would be a start waited in to days and still didn't come so had to take it to the depo myself
17/06/12
I sent a fresh fruit bouquet as an anniversary gift 4 nxt day delivery. It did not arrive until 2 days l8r. Fruit was not fresh, chocolate
17/06/12
Our Response: These kind of items are on our prohibited list for that very reason.
No comment left by this customer.
17/06/12
Easy and convenient. Reasonable rated too
17/06/12
arrived on the day stated to collect and a speedy service, brilliant.
17/06/12
No comment left by this customer.
17/06/12
Ordered Sunday for Monday Collection. Had to wait until Thursday before it went.
17/06/12
Very easy, cheap and fast
17/06/12
Dish washer damaged in transit
17/06/12
No comment left by this customer.
17/06/12
before your prices were competitive but now they arnt so great so i have moved over to another purley because of the price
17/06/12
Our Response: We still offer the best prices for City Link despite their price increases implemented to all in March.
Parcels collected as requested,driver was very helpful and of tidy appearance.Well done pleased with the service.
17/06/12
No comment left by this customer.
17/06/12
Arrived at a very good time for collection and parcel was delivered next day. Many thanks
17/06/12
the service was very quick and the courier was very polite. thanks
17/06/12
excellent service at an excellent price
17/06/12
No comment left by this customer.
17/06/12
No comment left by this customer.
17/06/12
Speedy collection and delivery.
17/06/12
No comment left by this customer.
17/06/12
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