We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,559 reviews.
No comment left by this customer.
26/06/12
Excellent service. Will definitley use again
26/06/12
it was the 1st time I used your service, it was perfect and will use again, and tell others.
26/06/12
Thank's very much for making your first booking with us and it's great to see you will be recommending us too.
No comment left by this customer.
26/06/12
6* service by city link as usual Keep up the good work and excellent prices
26/06/12
No comment left by this customer.
26/06/12
Courier did not collect, had to drive to depot 20 miles away to get parcel delivered, very poor service
26/06/12
Our Response: On behalf of the courier concerned please accept our apologies for the failed collection. You could have re booked for free to save the drive but again we are very sorry your item was missed.
No comment left by this customer.
26/06/12
Parcle monkey OK - not happy with city link
26/06/12
Excellent
26/06/12
No comment left by this customer.
26/06/12
No comment left by this customer.
26/06/12
Fab service for a fab price will definately be using again, cheerful friendly guy who picked the parcel up too :)
26/06/12
No comment left by this customer.
26/06/12
i ordered next day before 12 and it arrived a day later i paid extra for the before 12 service
26/06/12
You are correct and we are very sorry about this. Please contact our support team who will arrange a refund with you.
great service
26/06/12
fantastic service
26/06/12
No comment left by this customer.
26/06/12
Excellent service, far cheaper than so-called economy opposition, and my eBay customers delighted. Can't say better than that!
26/06/12
No you can't, thanks very much :-)
excellant
26/06/12
Your Parcelforce quote was almost twice the price of Parcelforce direct,why????
26/06/12
Our Response: Please provide us with the details of what you have found.
Very good, although a window of when the parcel is to be picked up would be highly beneficial.
26/06/12
No comment left by this customer.
26/06/12
great service thank you!!!
26/06/12
Efficient service - thank you!
26/06/12
No comment left by this customer.
26/06/12
BUYER BEWARE DAMAGED WHEN DELIVERED NOT PAYING AS NOT INFORMED WITH 24 HOURS PASSED ON TO TRADING STANDARDS
26/06/12
No comment left by this customer.
26/06/12
No comment left by this customer.
26/06/12
Excellent and easy to use
26/06/12
at Least you are replying fairly promptly!
26/06/12
No comment left by this customer.
26/06/12
No comment left by this customer.
26/06/12
As always, a fantastic service and price!
26/06/12
Very pleased with the service. Reliable and as described. Thank You!
26/06/12
Very reliable, easy and quick. Will use again
26/06/12
VERY POOR, I did get the Service I paid 4,our daughters birthday gift NEARLY did get 2 her on time, will not use again & will not recommend.
26/06/12
No comment left by this customer.
26/06/12
No comment left by this customer.
26/06/12
No comment left by this customer.
26/06/12
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