We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,744 reviews.
all went as per normal never had a problem with this company all very good
17/06/12
Give the option for a timed collection
17/06/12
Excellent service as always .
17/06/12
Very good service as usual
17/06/12
No comment left by this customer.
17/06/12
No comment left by this customer.
17/06/12
site really struggles in ie9, in fact its unusuable so i can't use it at work, works fine in chrome however.
17/06/12
IE9 works ok and is tested on a regular basis. I would imagine the problem lies with your work security settings etc.
No comment left by this customer.
17/06/12
Very terrible.. absolute ripp off call customer liar.....
17/06/12
Our Response: As with the dimensions provided at the time of booking you are mistaken again.
No comment left by this customer.
17/06/12
No comment left by this customer.
17/06/12
At the moment the service i recieve is perfect so no improvement needed.
17/06/12
Hi,everythink is fine,but there seems to be a major problem with tracking the ite.every single time I try to do it,site doesn't respond!
17/06/12
Our Response: Not sure how to advise you as the tracking on your orders is working ok as far as I can see.
Brilliant service, for a fantastic price, will be using again and have recommended to friends.
17/06/12
Very easy to arrange and at a reasonable cost
17/06/12
No comment left by this customer.
17/06/12
greattttttttttttttttttttttttttttttttttttttttttttttt
17/06/12
as always 100 percent
17/06/12
No comment left by this customer.
17/06/12
good price,good service
17/06/12
v good service, would be even better if collection times could be narrowed down to arrival of driver, +2 hrs etc
17/06/12
very straightforward and better price than Royal Mail - thankyou
17/06/12
No comment left by this customer.
17/06/12
Was meant next day delivery, but was one day late
17/06/12
I booked next day delivery on the Sat pm, expecting the parcel to be collected Mon am but it was not until Wed pm, only after numerous calls
17/06/12
I was very pleased with the service and will continue using you in the future
17/06/12
Parcel went from UK to Canada, delivery really quick with no problems. Thanks
17/06/12
Great service
17/06/12
No comment left by this customer.
17/06/12
No comment left by this customer.
17/06/12
Excellent service. He was here before 9am enabling me to go out for the rest of the day.
17/06/12
I was always impressed with your serive, but a £3 per parcel increase in price, there are more competitive companies that we have to use..
16/06/12
great service many, many thanksd
16/06/12
I find it easier to take my parcels to local depot rather than wait in for you to collect. Can you make this an option at checkout stage?
16/06/12
good honest, simple to use service.
16/06/12
No comment left by this customer.
16/06/12
No comment left by this customer.
16/06/12
i have always had a great experience when using parcel monkey and will use them again
16/06/12
excellent
16/06/12
no problems this time, the time before last was not so!
16/06/12
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