We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,774 reviews.
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
we are very pleased with the service u have always given us. prompt and good service, best service we have used. thankyou so much,
09/07/12
Great service as always
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
Nearly a week since booking and still awaiting collection. i expect some compensation as i needed this item for work so have now lost money
09/07/12
Our Response: This is not acceptable and you will be compensated for the delay in collection. Please accept our apologies for this.
No comment left by this customer.
09/07/12
Competetive price and fast service.Would be good to have more details about the parcel sack .For example I know it is A3 but is it gusseted
09/07/12
Thank you. It's not gusseted and more details of the precise dimensions will be available very soon.
thank very good service would inform others about the service excellent
09/07/12
Great service - However it would be even better if the couriers offered a rough time slot.
09/07/12
NA
09/07/12
Excellent service as usual
09/07/12
Thanks!
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
Superb service - thanks
09/07/12
The service is great value but if you could narrow collection down to am or pm would be really helpful as mine was collected at 16:50!
09/07/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Your sending me a survey...yet I'm still waiting for this package to be collected! Not enough characters to explain exactly why here!!!
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
Excellent as always!
09/07/12
I would suggest a text update service
09/07/12
Very good service. The courier arrived at 4pm and was friendly.
09/07/12
Brilliant. Instructions easy to follow. Super fast delivery. Many thanks
09/07/12
No comment left by this customer.
09/07/12
No comment left by this customer.
09/07/12
You did ok booking wise and always do, however parcelforce made a right mess, delivered to me rather than my customer in france !
09/07/12
great servicezzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
09/07/12
I'm sick of receiving 'how did we do' emails every time I send a ****ing parcel ... Gonna use another agent from now on
09/07/12
Our Response: We could stop sending you the email if you like but due to your offensive review have decided to suspend your account.
No comment left by this customer.
09/07/12
Excellent service, great communication, very impressed.
09/07/12
No comment left by this customer.
09/07/12
failed collection
09/07/12
The service was bliss after cancelling a service with interparcel and item was collected and delivered at estimated time as promised.I will
09/07/12
Fantastic news!!
No comment left by this customer.
09/07/12
site is easy to use. could be added a paypal payment option for make checkout even easier. very satisfied anyway. will use it again.
09/07/12
No comment left by this customer.
09/07/12
