We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,559 reviews.
Perfect as usual!!!!!!!
27/06/12
driver helpful, easy, quick, thank you
27/06/12
We always advise our customers to get to know their local driver as they will often work around your needs.
Excellent! And be even better if you/City Link gave estimated time of collection/delivery.
27/06/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Was not able to untick box to save credit card details. Forced into saving them to use service. Delivery successful and price good.
27/06/12
No comment left by this customer.
27/06/12
No comment left by this customer.
27/06/12
So far so good - very satisfactory service
27/06/12
No comment left by this customer.
27/06/12
Easy to use website! Cheapest about good service
27/06/12
Thanks very much and we hope you like the new look website too!!
THEPICK UP WAS REPORTED AS BEING VERY HELPFUL AND THE DELIVERY WAS THE SAME
27/06/12
No comment left by this customer.
27/06/12
No comment left by this customer.
27/06/12
wasnt delivered on time and was charged twice for the same delivery
27/06/12
Parcelmonkey excellent booking agents, sometimes City Link are very disorganised but not PM fault
27/06/12
excellent
27/06/12
Thanks To Gary Dennis morning collections are now achieved. Well Done, Gary. Thank You..
27/06/12
We always advise our customers to get to know their local driver as they will often work around your needs.
Aye you were canny.
27/06/12
Our Response: We are southern softies so don't understand what that means........lol
easy service, couldnt be better
27/06/12
No comment left by this customer.
27/06/12
No comment left by this customer.
27/06/12
No comment left by this customer.
27/06/12
thank you
27/06/12
Collected and delivered by city link, on time. Very good.
27/06/12
WENT WITHOUT HICKUP
27/06/12
First time we've used you, definitely use you again! Parcel picked up (courteously) on time and delivered to Italy with no hitches.
27/06/12
Thank's very much for making your first booking with us and we look forward to your next order.
Parcel and item were damaged and delivery was late
27/06/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
Can't think of anything yet, it was great!
27/06/12
Supersonic delivery. Total satisfaction. Excellent service. I will call you again. Thank you.
27/06/12
Thank you very much.
quick efficient service
27/06/12
Picked up & delivered as promised
27/06/12
Excellent service. Thank you!
27/06/12
once again we had to ring about our collection,not drivers fault, lucky we only had to meet him and not take parcel to depot ourselves!
27/06/12
Excellent, speedy service Thank You all!!
27/06/12
No comment left by this customer.
27/06/12
Great service - thanks!
27/06/12
Thanks very much.
No comment left by this customer.
27/06/12
No comment left by this customer.
27/06/12
gr8
27/06/12
Correct delivery address entered by us, incorrect address printed on packing slip, one line of the address was missing, but not on every pac
27/06/12
Excellent Again ... As Ever!
27/06/12
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