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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,985 reviews.
One imporovement you could make would be to provide more detailed information about likely pick up time (and I presume drop off time).
07/05/12
No comment left by this customer.
07/05/12
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07/05/12
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07/05/12
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07/05/12
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07/05/12
Excellent service, you just need a cheaper International service to make it perfect!
07/05/12
fantastic as usual. thank you
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
collected quickly, delivered as promised. Good value for money
07/05/12
I'd like unattended collections please. We can leave parcels safely at the side of the house and not having to be in really helps.
07/05/12
No comment left by this customer.
07/05/12
EXCELLENT SERVICE,FASY DELIVERY
07/05/12
You Failed to collect on 2 occasions and did not bother to contact me at all.My compensation was not Compensation , Just a refund???
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
Very Good
07/05/12
Good , quick efficient service
07/05/12
collected on time and delivered with out any damage , what more could i ask for
07/05/12
I've just recently found this service and the results are excellent. I already have another item in transit with more to come.
07/05/12
Great comms, really efficient service. Delighted!
07/05/12
No comment left by this customer.
07/05/12
Service worked very well, only slight issue was first use of the web site for payment, when the site 'froze' & I had to start again.
07/05/12
Collected and delivered as advertised - recommended
07/05/12
No comment left by this customer.
07/05/12
Sorry that your prices have gone up. The price quoted for N Ireland was mental! but over all your sevice is Good. Many Thanks!
07/05/12
very good service and best price by far that I could find. well done !!!
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
There was no attempt to pick up parcel on arranged day. The second time it has happened in the two occasions we have used your service.
07/05/12
All went well. Please pass thanks on to City Link driver from Preston depot who accepted well-wrapped chair although it was not boxed.
07/05/12
Thank you and we will pass on your thanks to City Link so they can inform their driver.
No comment left by this customer.
07/05/12
I paided for next day and waited in all day and no one turned up and I had to rearrange the collection
07/05/12
Our Response: On behalf of the courier concerned please accept our apologies for the failed collection.
No comment left by this customer.
07/05/12
my parcel has never been picked up for shipment
07/05/12
No comment left by this customer.
07/05/12
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07/05/12
No comment left by this customer.
06/05/12
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