We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,745 reviews.
No hassle, everything worked as it should.
18/06/12
Very good will use you again many thanks
18/06/12
at agreed date, no pickup. I call and complain. I was given a second date. Nobody showed up up until 3pm. only after repeat complaint pick
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
excellent service, good communication, easy to book and track, order delivered in less than 24 hours, I'll be using you again!
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
Good service :-)
18/06/12
No comment left by this customer.
18/06/12
Parcelmonkey is a great booking service, City Link's bad organisation constantly lets you down. Please find an alternative courier!!
18/06/12
Our Response: Watch this space for some new products that may interest you!!
Parcel not picked up on day arranged. But when it was picked up delivery nexy day.
18/06/12
Your workers seem to be doing lots of work for little reward
18/06/12
I am unsure what you mean?
The driver failed to collect on 2 days, the 3rd day after several calls, he claims he just received instructions!
18/06/12
No complaints what so ever, collected on time & better still, delivered on time, Thank you.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
only critisism.....would like a time scale for collection
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
Perfect
18/06/12
I haven't heard from my customer so as far as I know the parcel was delivered, but it would be useful to have some kind of confimed delivery
18/06/12
Our Response: The tracking shows this item has been delivered.
excellent service an absolute must have for people who want a reliable speedy parcel service
18/06/12
No comment left by this customer.
18/06/12
Placing my order failed twice - basket kept losing it's contents when adding a second parcel. finally worked
18/06/12
Missed collection again
18/06/12
No comment left by this customer.
18/06/12
As always, very good service and prices and I always recommend your service. Thank you.
18/06/12
That's great and thanks very much for recommending us too.
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
We would have preferred to know (within 3/4 hours when you might have been collecting the parcel. Very friendly courier
18/06/12
No comment left by this customer.
18/06/12
No comment left by this customer.
18/06/12
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