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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,984 reviews.
Awesome service and brilliant price, will use it again any time!! THANK YOU!
08/05/12
no problem with you at all thanks
08/05/12
Excellent service and competitive prices.
08/05/12
You have not yet picked up my parcel. Meanwhile you have been paid for it.
08/05/12
Get time windows for collections
08/05/12
We can only provide collection times that the couriers themselves can manage I'm afraid. At the moment this is "anytime"
very Good
08/05/12
Excellent service. Will certainly use Parcelmonkey again. Many thanks.
08/05/12
Top top top and..... Top!!!!
08/05/12
all succesful thanks
08/05/12
Excellent. 3rd time using their service and every time has been great. Will definitely be using again in the future.
08/05/12
Couldn't fault the service! Already recommended to friends!
07/05/12
No comment left by this customer.
07/05/12
Really easy purchase procedure and super fast pick up and delivery
07/05/12
Prices are not competitive
07/05/12
Our Response: As compared too?
Twice didn't deliver on time
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
Supposedly "missed" delivery pick up on the original day, when the house was occupied all day, driver either didn't turn up or didn't knock.
07/05/12
Thank you
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
i paid £34 to get a parcel to australia in 3-4 days its now been 6 days since the parcel was collected and its still not been delivered !!
07/05/12
Our Response: Your item shows it has been delivered.
Fast cheap service
07/05/12
No comment left by this customer.
07/05/12
Have cheaper prices x
07/05/12
Good service but did not appreciate the unannounced price hike for City Link next day - cost me money!
07/05/12
No comment left by this customer.
07/05/12
Courier didn't turn up for collection. No contact. Had to manually rebook. Useless service, once again
07/05/12
Parcel monkey is a godsend to our business -thank you.
07/05/12
Very good in the timing. very nice of the courier driver. Will highly recommended to all my friends. A++++++
07/05/12
No comment left by this customer.
07/05/12
its getting more expensive each time i use you. Nevertheless great service all round.
07/05/12
Excellent, I will use your services again and recommend you
07/05/12
No comment left by this customer.
07/05/12
When delivery the 1st time is 5.30pm and the driver is unable to deliver because address is closed, do not deliver at the same time again.
07/05/12
No comment left by this customer.
07/05/12
Parcel carrier DID NOT pick parcel up on day they were supposed to have done, and NO notification either, HAD to phone them!
07/05/12
No comment left by this customer.
07/05/12
Brilliant!
07/05/12
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