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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,973 reviews.
A telephone number for the occassional problem would be helpful
08/05/12
No comment left by this customer.
08/05/12
No comment left by this customer.
08/05/12
on time
08/05/12
Parcel was picked up 1 day later than planned. This wasted collection and delivery persons time, as 2 days holiday from work was used each.
08/05/12
a service where the collection time bracket could be chosen, i.e. 8am-1pm, 1pm - 6pm, etc., would be really really useful!
08/05/12
We agree with you but we can only offer what the couriers say they can manage and that's an "any time" collection window.
Very happy with the service, new user, everything went to plan, would definitely use again. Many thanks
08/05/12
Thank you for making your first order with us.
No comment left by this customer.
08/05/12
Parcel was late collected by 3 days and was virtually impossible to get anyone on phone but it did arrive fine once collected.
08/05/12
Great service easy to keep track of my parcel and a bargain price.
08/05/12
having a time window of a couple of hours or even am or pm pick up would be very helpful, but overall fantastic service. Thank you!
08/05/12
We can only provide collection times that the couriers themselves can manage I'm afraid. At the moment this is "anytime"
Great service as usual
08/05/12
No comment left by this customer.
08/05/12
No comment left by this customer.
08/05/12
easy to use, good value.
08/05/12
Brill service and brill price 5*
08/05/12
Great service and very easy to use. No hidden clauses or payments and exceptional value for money
08/05/12
No comment left by this customer.
08/05/12
Very good service would not hesitate to use again
08/05/12
Volume Discount Would be Great
08/05/12
ok was told the box was a bit squiggy when it arrived but all ok inside
08/05/12
That's great and the damp box must be down to all the rain we keep having!!
nightfreight picked up on time and delivered satisfactorilywhich is good because they get some awful stick on the web forums
08/05/12
They do but we think they give a very good service most of the time. We will pass your praise on to them.
Good price and excellent service
08/05/12
No comment left by this customer.
08/05/12
No comment left by this customer.
08/05/12
great service every time
08/05/12
No problems will be using again real soon
08/05/12
Fantastic!!
very reliable service
08/05/12
Excellent ! Speedy delivery at an excellent price.
08/05/12
No comment left by this customer.
08/05/12
excellent service
08/05/12
Easy and efficient. Would have been nice to have a clearer idea of courier collections timing, so not have to wait in all day potentially.
08/05/12
We agree with you but we can only offer what the couriers say they can manage and that's an "any time" collection window.
No comment left by this customer.
08/05/12
excellent service good value
08/05/12
No comment left by this customer.
08/05/12
Fantastic service, easy to arrange.
08/05/12
Your website quoted 1-2 days, parcel was booked in on 1st May and delivered on the 5th May, hardly 1-2 days and wrong information.
08/05/12
Our Response: All information supplied in relation to International transit times are based on the couriers guidelines.
Arrive on time as promised
08/05/12
excellent price and excellent service. can't ask for more. thank you
08/05/12
No comment left by this customer.
08/05/12
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