We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,562 reviews.
No comment left by this customer.
28/06/12
The courier picking up the parcel failed to find the correct house. Had to wait a further day before collection
28/06/12
Collected on time. Polite. Rates seem to be ok.
28/06/12
On the ball all the time,whenever I submit a query always answered by the following day.
28/06/12
Our support team try their very best to deal with all queries in a quick and efficient manner.
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
very good
28/06/12
Took 3 days to pick up, only went to depo up road, customer was 160 miles away,returned a week later all smashed to pieces, awful, don't use
28/06/12
No comment left by this customer.
28/06/12
Excellent service as usual
28/06/12
5 star service
28/06/12
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
Brilliant collection and delivery in excellent timing!
28/06/12
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
if you can make it cheaper! cant think of anything else was very pleased...
28/06/12
Take a look at the great new 48hr product we have coming out soon!!
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
Excellent all round teamwork. Thank you
28/06/12
Thank you very much.
Excellent service once again.
28/06/12
great thank you
28/06/12
I delivered the parcel to the local depot myself as the courier did not collect in the notified time, Parcel arrived on time
28/06/12
Package was dropped by courier at the destination. This was seen by the recipient and a formal
28/06/12
Our Response: Sorry to read that the courier dropped the item. Please contact our support team who will help you start a claim if you have not already done so.
Seamless, easy to arrange, it just works ! Well done
28/06/12
happy with service
28/06/12
Excellent service as usual :), Friday collection on standard next day and it got delivered on the Saturday
28/06/12
No comment left by this customer.
28/06/12
City Link failed to pick up twice - me waiting in all day, finally after numerous phonecalls, picked up on 3rd attempt, delivered next day
28/06/12
excellent service made all the better by the cheerful, happy disposition of the pick-up agent - he is a star!
28/06/12
We always advise our customers to get to know their local driver as they will often work around your needs.
no problems thanks
28/06/12
No comment left by this customer.
28/06/12
No comment left by this customer.
28/06/12
GET RID OF NIGHTFRIGHT!!!!!
28/06/12
No comment left by this customer.
28/06/12
Good savings
28/06/12
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