-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,977 reviews.
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
ok cheers
07/05/12
due too a breakdown the collectionwas moade on the agrreed day. i was not contacted to rearrange the delivery :(
07/05/12
No comment left by this customer.
07/05/12
Good service, but prices have been hiked and are not not much cheaper than the Royal Mail.
07/05/12
Absolutely ****. You STILL haven't delivered the parcel! That's more than a week now!!!
07/05/12
No one turned up to collect parcel for 2 days. It was collected on the 3 rd day without an apology. Wouldn't have minded if had been told
07/05/12
Thanks.
07/05/12
No comment left by this customer.
07/05/12
spot on no need for improvement thanks
07/05/12
No comment left by this customer.
07/05/12
Would prefer to know what time courier would be collecting parcel rather than having to stay in all day otherwise excellent service
07/05/12
Wasn't told before making the order that a printer would be required, which led to slight difficulties. Other than that, all was good.
07/05/12
No comment left by this customer.
07/05/12
Stop Courier drivers damaging the parcels. 2 sent 2 damaged. I used to work for them and saw what they do. Pathetic.
07/05/12
No comment left by this customer.
07/05/12
The pallet was collected a day late, and then just dumped at delivery address. terrible communication and a poor service.
07/05/12
Very happy with service, thank you
07/05/12
need more obvious notice that next day delivery does not include the day I ordered the collection..if after 10:30 am
07/05/12
Everything went smoothly and delivered on time.
07/05/12
you need to insist on a max. 4hr pickup window!.sitting in all day does not cut it!!.
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
Great service
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
good service 100% better than royal mail
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
Smashing service. No improvements required! People that moan about the service need to learn that you're not the courier! Perfect!
07/05/12
No comment left by this customer.
07/05/12
One imporovement you could make would be to provide more detailed information about likely pick up time (and I presume drop off time).
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
No comment left by this customer.
07/05/12
Excellent service, you just need a cheaper International service to make it perfect!
07/05/12
fantastic as usual. thank you
07/05/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more