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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,972 reviews.
Great service I would use again
09/05/12
a great and very cost effective postal courrier service - excellent value - many thanks
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
Sadly had to wait in four working days for the parcel to be collected numerousr falls to Courier not happy
09/05/12
Our Response: On behalf of the courier concerned please accept our apologies.
Excellent courier service, very simple, efficient, and economical!!!!
09/05/12
Very pleased with service will use again
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
First rate again, I will continue to use and recomend Parcel Monkey
09/05/12
Thank you and it's great news that you will be recommending us.
Can't fault the service!!
09/05/12
this is the fourth time i have used parcel monkey. great service will use them again . smooth collection and delivery. very reasonable pric
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
Did not collect the parcel on Tuesday only collected wednesday
09/05/12
Excellent service, Prompt collection & delivery. Can't be faulted
09/05/12
Really cheap and really easy to use
09/05/12
Courier could not Pick up on Thursday, forgot to pick up friday, bank holiday Monday, Did not come Tuesday. Will they come today????
09/05/12
No comment left by this customer.
09/05/12
would like option to drop direct to depot instead of collection
09/05/12
We are going to look into this very soon. Please do this now if you wish but we will make it much clearer on the website.
No comment left by this customer.
09/05/12
very good service, i hope we do more business
09/05/12
Courier delivered after 5 working days and not 48hrs as promised.
09/05/12
only way you can get better is being free
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
all okay thanks
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
Package collected and delivered on time thank you . Excellent service, will use you again
09/05/12
Package collected and delivered promptly. No complaints received from the recipient, so assume delivered in good order. V happy with service
09/05/12
Very quick delivery
09/05/12
Not bad service but these new prices are far too high
09/05/12
Our Response: We are sorry but we still provide the best City Link prices despite their recent increase for the first time in 3 years.
fab service!!
09/05/12
This is the second time I've used your service and have been delighted with your efficiency on both occassions!
09/05/12
Thanks very much.
Happy sender & very happy receiver. What more can I say. Thank you.
09/05/12
No comment left by this customer.
09/05/12
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