We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,746 reviews.
Quickly collected and safely delivered. What more can you ask for? Will use again very soon.
21/06/12
That's great news.
Excellent service you couldnt improve anymore for me
21/06/12
No comment left by this customer.
21/06/12
No comment left by this customer.
21/06/12
many thanks
21/06/12
Our Response: No problem, so it should have been 5 stars then......lol
great service thank you
21/06/12
No comment left by this customer.
21/06/12
No comment left by this customer.
21/06/12
faultless service
21/06/12
The parcel took over a week to be delivered although I paid for 2-3 day delivery. Not happy and would not recommend.
21/06/12
Excellent, thank you.
21/06/12
late receipt of package
21/06/12
No comment left by this customer.
21/06/12
It took 7 days to be delivered though I paid for a 2/3 day delivery! Courier outdid themselves on this one!
21/06/12
My delivery was late and damaged, i am awaiting a response from the e-mail i sent in
21/06/12
Our Response: Sorry to read your item was damaged in transit. Your email will be responded to and I will chase it for you.
Very well organised. Thank you.
21/06/12
Great service as usual.
21/06/12
excellent service, friendly driver would recommend
21/06/12
Excellent prompt service. I will use you again
21/06/12
all services should be like "City Link",very happy... :)))
21/06/12
excellent service,will use it again....
21/06/12
No comment left by this customer.
21/06/12
No comment left by this customer.
21/06/12
Dav (the driver from City link) is always amazing and cheerful!
21/06/12
We always advise our customers to get to know their local driver as they will often work around your needs.
not to good this time been messed about customer on my back for not picking up
21/06/12
Our Response: There is no problem with this order. It was booked on Thursday, collected last Friday and delivered on Monday.
excellent
21/06/12
Excellent service at very competitive price. I always use parcel monkey for big parcels. Very pleased with the service.
21/06/12
Very good service will use again
21/06/12
No comment left by this customer.
21/06/12
No comment left by this customer.
21/06/12
Excellent Service and Fantastic Price Thank You
21/06/12
No comment left by this customer.
21/06/12
WHAT'S TO SAY BRILLIANT ALL ROUND
21/06/12
Very good service, no complaints from a first time user, I'll certainly recommend you.
21/06/12
Thank's very much for making your first booking with us and it's great to see you will be recommending us too.
Quick easy reliable
21/06/12
Excellent service will recommend to family and friends.
21/06/12
That's music to our ears!!
very good service , picked up my parcel one day and it was delivered the very next day , so I would use your services again , thanks agains
21/06/12
No comment left by this customer.
21/06/12
Paid last Thursday. Package still not collected.
21/06/12
We find the service excellent and will continue to use it.
21/06/12
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