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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,840 reviews.
Just dandy!!!!
09/05/12
great service again
09/05/12
No comment left by this customer.
09/05/12
Fast & Smooth process.
09/05/12
You did everything it said on the tin. An efficient service
09/05/12
Easy, cheap and hassle free!
09/05/12
Excellent service. I wouldn't hesitate to use Parcel Monkey again.
09/05/12
no facility nor wish to look after delicate parcels.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
Job well done.
09/05/12
Parcelforce delivered item to my customer damaged, and i haven't received it back yet!!
09/05/12
reliable ,consistent service
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
You just did what you said you would do, so I will use you again!!
09/05/12
Smooth transaction. First time user
09/05/12
Thank you for making your first order with us.
Brilliant service, parcel arrived in Spain in no time at all
09/05/12
Excellent - what else can I say!
09/05/12
The service was good, thank you.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
online delivery status says due for delivery 4th May now the 9th ?
09/05/12
fast collection and delivery, great
09/05/12
You could make it a little more obvious how to ship a parcel when taking it to the Citi Link depot rather than having it collected.
09/05/12
this time I had no problems but have experienced problems with collection in the past so will take a while to fully trust your service again
09/05/12
no problems as usual.
09/05/12
Excellent service and would definatly recommend..
09/05/12
We should be able to contact you buy phone, and you have got a few of our offices mixed up as well as not contacted us for loss of parcels.
09/05/12
Everything was perfect
09/05/12
I booked this parcel to be collected on 1.5. it was eventually collected yesterday 8.5. after three calls. Not satisfactory at all
09/05/12
only use parcel force, with city link there was always a mess up, but parcel force make this an improved service
09/05/12
Fantastic and we will pass on your review to ParcelForce.
It would be nice to have my parcel collected on time and actually delivered! Where is it?????
09/05/12
Collection on the same day would be nice
09/05/12
City Link removed the same day collection service in October 2011. Let's hope they bring it back soon!!
excellent service as always
09/05/12
Fast and efficient. A reliable service as always.
08/05/12
Excellent door to door service and great price. Thanks
08/05/12
Thank you very much.
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