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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,840 reviews.
No comment left by this customer.
10/05/12
supply price charts so i can display information of your services on my website with automated checkout
10/05/12
No comment left by this customer.
10/05/12
You need to reply to emails. When parcel get book makes sure it get pick up.
09/05/12
Our Response: Your item was collected on the day after booking and delivered the following day so we are not sure what you mean.
Couldn't ask for a better service. Top class.
09/05/12
very pleased with service and price, again.
09/05/12
No comment left by this customer.
09/05/12
Great stuff!!!
09/05/12
City Link failed to pick up, had to wait a second day.
09/05/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
so fast the ladders were glowing red hot on delivery
09/05/12
Lets hope no one tried to climb them then!!
No comment left by this customer.
09/05/12
Did what you were paid to do
09/05/12
good
09/05/12
Brilliant service receiver well pleased with speed of service
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
very good
09/05/12
No comment left by this customer.
09/05/12
Item not collected. Courier claims card was left but it was not. Took complaint to Courier to get collection. Not recommended.
09/05/12
havent received package yet was supposed to come today as of 21.00 still not had it as you were a day late in picking up
09/05/12
Your driver went to the wrong property and picked up the wrong parcel I had to ring the depot to sort this out
09/05/12
Missed collection although both me and wife were in?? CityLink not very helpful.
09/05/12
No comment left by this customer.
09/05/12
Great. Called you after week long nightmare with parcel2go. Quick, easy and good value. Thank you.
09/05/12
Music to our ears!!
excellent
09/05/12
ok this time, badly let down when paid for premium service but failed, appaling customer service (got your money so don't care)
09/05/12
Our Response: That's not how we operate and if a premium service fails you will be refunded.
Great service I would use again
09/05/12
a great and very cost effective postal courrier service - excellent value - many thanks
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
Sadly had to wait in four working days for the parcel to be collected numerousr falls to Courier not happy
09/05/12
Our Response: On behalf of the courier concerned please accept our apologies.
Excellent courier service, very simple, efficient, and economical!!!!
09/05/12
Very pleased with service will use again
09/05/12
No comment left by this customer.
09/05/12
No comment left by this customer.
09/05/12
First rate again, I will continue to use and recomend Parcel Monkey
09/05/12
Thank you and it's great news that you will be recommending us.
Can't fault the service!!
09/05/12
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