We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,564 reviews.
I did not see an option to provide a POD - I would have preferred this
04/07/12
No comment left by this customer.
04/07/12
great service
04/07/12
Fast collection, reliable, speedy delivery, Would use againur services again, Many Thanks
03/07/12
No comment left by this customer.
03/07/12
No comment left by this customer.
03/07/12
No comment left by this customer.
03/07/12
usual efficient service . Pleasant people and good communications...A1
03/07/12
No comment left by this customer.
03/07/12
Fabulous again many thanks
03/07/12
Very good will use again
03/07/12
didnt collect on arranged date. Impossibal to contact!!!!!!!!
03/07/12
Our Response: Our support team try their very best to deal with all queries in a quick and efficient manner.We are not impossible to contact as if we were we would not see the level of repeat business following issues.
No comment left by this customer.
03/07/12
No comment left by this customer.
03/07/12
No comment left by this customer.
03/07/12
No comment left by this customer.
03/07/12
No comment left by this customer.
03/07/12
As always my package was collected on the day specified and delivered safely the following day. A pickup slot would be a nice improvement.
03/07/12
Didnt turn up on appointed day (Next day) but still good service
03/07/12
cant really think of anyways to improve the service. maybe an android app which loads the tracking numbef so i can track the parcel just by
03/07/12
App's for all smartphone platforms are on our extensive "To Do" list so watch this space!!
Very good just wish you made 3 attempts at delivery.
03/07/12
No comment left by this customer.
03/07/12
CANT IMPROVE ON THE SERVICE THAT I GOT. THANKS VERY MUCH
03/07/12
No comment left by this customer.
03/07/12
No comment left by this customer.
03/07/12
No comment left by this customer.
03/07/12
No comment left by this customer.
03/07/12
Easy service.....fantastic :)
03/07/12
I am so pleased to at last find a company that charges a fair price. Most companies are prohibitive to small businesses. I will use you eve
03/07/12
We target all parcel senders be they one off users, SME's or bigger companies with our product range coming later this year.
Very quick and easy.
03/07/12
No comment left by this customer.
03/07/12
Excellent as I have come to expect, collected and delivered on time...
03/07/12
efficient and fast - all good mate
03/07/12
Cheers mate.
Great thanks
03/07/12
No comment left by this customer.
03/07/12
very good price very easy to use but could have a section for additional information, on pick up and delivery address opening times and when
03/07/12
Great all on time, thanks
03/07/12
No comment left by this customer.
03/07/12
No comment left by this customer.
03/07/12
If you were able to offer an economy level, recorded service, then i would use you more often.
03/07/12
Check out our new homepage for our market leading 48hr product coming later this month!!
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