We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,747 reviews.
parcel monkey is simple straightforward difficult to improve, specific AM or PM collection would be very helpful
25/06/12
Fast collection and accurate delivery...thank you
25/06/12
No comment left by this customer.
25/06/12
Good as always
25/06/12
No comment left by this customer.
25/06/12
always good
25/06/12
Prompt collection and delivery at a great price
25/06/12
Picked up and deliverd the following day into central London. excellent.
25/06/12
best service ever!!!
25/06/12
No comment left by this customer.
25/06/12
No comment left by this customer.
25/06/12
No comment left by this customer.
25/06/12
No comment left by this customer.
25/06/12
No comment left by this customer.
25/06/12
No comment left by this customer.
25/06/12
it still hasen't arrived yet !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
25/06/12
very happy
25/06/12
No comment left by this customer.
25/06/12
parcel wasn't collected on appointed day(i needed it to be delivered to me next day), wasn't able to rebook the collection.very dissapointed
25/06/12
No comment left by this customer.
25/06/12
That service is very good so happy ++++++++++++++
25/06/12
No comment left by this customer.
25/06/12
Item not collected Ist day, rebooked by me, no collection 2nd day, ended up taking to the Courier depot myself, RUBBISH SERVICE AGAIN!!
25/06/12
leave it alone, it works. regards, Pete
25/06/12
No comment left by this customer.
25/06/12
Good service. I would recommend.
25/06/12
Thank you very much.
I had trouble printing the address label asit was in a format not recognised by my word programme,had to hand write the address in the end
25/06/12
No comment left by this customer.
25/06/12
collected in the morning as agreed and delivered next day appear to be better than city-link for price (at the moment)
25/06/12
No comment left by this customer.
25/06/12
No comment left by this customer.
25/06/12
Courier failed to pick up on the specified date. No explanation, or apologies given. Courier have done this before.
25/06/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
Perfect again! Thanks
25/06/12
No comment left by this customer.
25/06/12
Would like to know if I could have same day pick up next day delivery?
25/06/12
Unfortunately not at this stage. City Link stopped this in October 2011 but lets hope they offer it again soon!!
No comment left by this customer.
25/06/12
when night frieght came the first time they did not collect even though the parcel was there waiting, and simply saying that some one else w
25/06/12
satisfactory because excellent in first 24 hours but no tracking after international hub meant a long wait until arrival at destination
25/06/12
Excellent service , simple website, Good commumications, Highly recommended
25/06/12
Fantastic news, Thanks very much.
Picked up on time. Delivered next day. No problems
25/06/12
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