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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,883 reviews.
The only thing I would like is to have an idea of am or pm for collection otherwise completely satisfied
05/10/12
Everything went well. Parcel was trackable, delivered on time, no damage. Just fine.
05/10/12
Excellent!
05/10/12
Very good service, I arranged the service for collection elsewhere. Would be good if you were able to email the labels to 3rd party??
05/10/12
No comment left by this customer.
05/10/12
good service, no problems
05/10/12
Less colour on printing my labels to cut down on ink!
05/10/12
everything was easy and fast
05/10/12
All ran smoothly
05/10/12
Great Service Everytime
05/10/12
Very happy with the service. Thanks
05/10/12
No comment left by this customer.
05/10/12
hi thanks im very happy with service and will be using u again in next few weeks
05/10/12
No comment left by this customer.
05/10/12
No comment left by this customer.
05/10/12
EXELENT SERVICE AS USUAL
05/10/12
Good value & professionally run service. Shall use & recommend again.
05/10/12
GREAT SERVICE
05/10/12
i waited in the whole day and then had to rearrange. super inconvenient.
05/10/12
Would've liked delivery confirmation. Showing as delivered but tracking info not available.
05/10/12
No comment left by this customer.
05/10/12
No comment left by this customer.
05/10/12
No comment left by this customer.
05/10/12
No comment left by this customer.
05/10/12
Courier arrived on site first attemp at 1655 second toime 1920.....
05/10/12
Our Response: What is wrong with 16:55??
No comment left by this customer.
05/10/12
Excellent service, I am very happy with the price and the service
05/10/12
Very timely collection and delivery again, thank you!
05/10/12
no comment
05/10/12
Excellent service, good sensible price for a heavy/large parcel. Well Done, Keep Up The Good Work
05/10/12
We will always try our very best.
excellent service problems are few and quickly sorted when they do occur
05/10/12
The courier didn't turn up on the Monday and when I called, didn't turn up the next day either
05/10/12
No comment left by this customer.
05/10/12
great service many thanks
05/10/12
No comment left by this customer.
05/10/12
Rough estimate collection times would be appreciated, otherwise a very good service.
05/10/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
Citylink pickup guy is great - Still don't understand why a booking is only valid with a mobile and not any phone number
05/10/12
That is not the case as any correctly entered telephone number is fine.
No comment left by this customer.
05/10/12
The process was swift, easy and simple - the collection and tracking were on time with no problems
05/10/12
No problems, very good and reasonabley priced service, Thankyou
05/10/12
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