We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,277 reviews.
None
10/12/12
Collection rearranged 3 times. eventually just took it to the depot using my petrol/tunnel pass. Had problems with Courier Cust servicetoo
10/12/12
Our Response: On behalf of the courier concerned please accept our apologies for this and we will speak with them.
very very very good thanks very much
10/12/12
We only use you rarely but it is good to know that we can depend on your service.
10/12/12
Excellent service, good tracking information and everything worked as it should, well done!
10/12/12
A little pricey! But good service and easy to do. Thank you.
10/12/12
A little pricey compared to which rival next day service please?
No comment left by this customer.
10/12/12
No comment left by this customer.
10/12/12
Thank you for your quick Turnaround Will be using again
10/12/12
Excellent, quick, very nice delivery chappy, very reasonably priced.. Thank you.........
10/12/12
Exactly as promised- Super service :-)
10/12/12
Very pleased. No breakages yet.
10/12/12
Collected and delivered on time
10/12/12
Excellent service this time
10/12/12
no comment
10/12/12
no comment
10/12/12
Brill, Fab, Amazing - Good efficient service
10/12/12
No comment left by this customer.
10/12/12
thank you delivered as per usual on time.
10/12/12
Can't think of any improvements required, just keep going on with the great service. I will use you again
10/12/12
Pick up and drop off by citylink spot on so impressed
10/12/12
Excellent service
10/12/12
My parcel wasn't collected - not your fault but your systems were then poor. One tip - allow printing of new labels in these cases
10/12/12
Courier let you down this time, it took a week for my customer to receive his parcel using your next day service. Very poor!
10/12/12
No comment left by this customer.
10/12/12
lOOKING FOR JIFFYBAG SIZE COLLECTION/DELIVERY SERVICE
10/12/12
Easy to schedule pickup, great price, fast service. Simples!
10/12/12
bit late but arrived OK
10/12/12
Usually always provide a good service and very helpful, friendly drivers.
10/12/12
Excellent service, if only time scales could be narrowed.
10/12/12
Excellent service, if only time scales could be narrowed.
10/12/12
Citylink need to update their tracking more quickly
10/12/12
Delivered on time. Parcelforce tracking leaves a lot to be desired though!
10/12/12
delivery as expected,would recommend for delivery but not if there is a problem, they cant seem to deal with this side
10/12/12
Exremely reliable service. Easy to set up, quick confirmation and very reasonable prices!
10/12/12
no comment
10/12/12
no comment
10/12/12
.
10/12/12
no comment
10/12/12
Sorry I had to give you this rating but I had to wait in all day until 5.40 pm. It did get there next day though to be fair.
10/12/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
