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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,980 reviews.
always have to send ceramics - why can't you insure them?
30/10/12
The reason we don't cover ceramics is these items are easily broken and we will simply have numerous claims made of which many will not be genuine.
picked up and delivered as promised
30/10/12
Great Service
30/10/12
Was never collected had to arrange with Courier myself.
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
Arrived on time, driver polite. excellent service
30/10/12
No comment left by this customer.
30/10/12
Excellent service. Would always come back to you if we need carriers.
30/10/12
Excellent service - used you many times and you've always delivered on time.
30/10/12
Great service, great price
30/10/12
Good Service. Collected as arranged.
30/10/12
No comment left by this customer.
30/10/12
Awesome
30/10/12
I waited in all day for Courier to another courier and they finally arrived at 17:50! What a waste of a day!
30/10/12
pickedup on time and delivered promptly
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
Excellent service, collected and delivered on time
30/10/12
Straight forward and easy to arrange online, good communication and updates. Couldn't fault the service. Recommended
30/10/12
Thank you and it's great to see you will be recommending us.
Pick up was as requested and delivery was early next morning.
30/10/12
would be appreciated if a more specific time window was given
30/10/12
We agree but at the moment can only offer what the couriers themselves say they can manage. Unfortunately for now that's an "Any time" collection window.
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
Great great service and the cheapest around!
30/10/12
Very easy to use service
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
excellent service from collection to delivery
30/10/12
Parcel was collected Friday and to be delivered Mon. Although tracking says loaded for delivery yesterday, no show. At 13:30 Tues no sign.
30/10/12
No comment left by this customer.
30/10/12
Narrow down the collection time window.
30/10/12
It was very quick and efficient and great to know that I had got the product I needed at a price that was right
30/10/12
No comment left by this customer.
30/10/12
i would use again, very good service
30/10/12
Quick and reliable service!
30/10/12
No comment left by this customer.
30/10/12
No comment left by this customer.
30/10/12
Good service
30/10/12
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