We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,820 reviews.
Excellent Service as Always, sending boxes up to daughter at University. Recommended to all my friends/family xx
04/12/12
Fantastic news!! xx
Prompt service and good driver, especially considering we forgot to stick the delivery address on
04/12/12
No comment left by this customer.
04/12/12
website was easy and straightforward and pick up on time.would definately use again
04/12/12
Excellent service. Prompt collection
04/12/12
Absolutely brilliant. Five Star service for bargain bucket price - superb !!
04/12/12
very good would recommend
04/12/12
Thank you and it's great to see you will be recommending us.
happy with service
04/12/12
First class service and communication - Thank You
04/12/12
great, rapid service, thanks
04/12/12
The driver who collected was polite and very helpful. The goods where delivered on time and in perfect condition. Excellent service
04/12/12
given no indication of possible importchages in brasil, for a low value parcel brasil now want a large sum to release. Customers shud b told
04/12/12
Our Response: How can we possibly know if your item will result in import duty?
No comment left by this customer.
04/12/12
Helpful, friendly drivers (city link). Internet service was quick and easy to use and reliable collection.
04/12/12
Another super fast delivery :)
04/12/12
Very happy with Parcel Monkey service, Thank you
04/12/12
discounts for repeat custom
04/12/12
Prompt collection. Fair price. Next Day Delivery. No suggested improvements. Keep up your standards!
04/12/12
Great fast reliable service
04/12/12
F@A@N@T@A@S@T@I@C
04/12/12
Parcel was collected early morning - efficient service.
04/12/12
Courier next day delivery took 47 hours and 51 minutes. If I wanted 48 hour delivery I would have booked it and paid less.
04/12/12
Paid for guaranteed next day service, courier failed to turn up.
04/12/12
a collection/delivery window of say 2 hours would be very helpful
04/12/12
No comment left by this customer.
04/12/12
Arrived without a hitch. Thanks. Wish you could deliver larger objects.
04/12/12
Excellent service, polite staff and good to be reminded of collections due.
04/12/12
great service as usual
04/12/12
No comment left by this customer.
04/12/12
Good service thank you
04/12/12
No comment left by this customer.
04/12/12
Excellent service.. would definitely use again.
04/12/12
The company you contracted with, Courier, failed to collect for 2 days. Unnaceptable. Will be using other service in future
04/12/12
no comment
04/12/12
great service thanks
04/12/12
no comment
03/12/12
The online booking is excellent. Only complaint was courier didn't sign receipt which I left for him! Rang city link & complained
03/12/12
No comment left by this customer.
03/12/12
picked up and delivered as promised
03/12/12
No comment left by this customer.
03/12/12
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